Norm Reeves Honda Superstore West Covina - Service Center

The service rep did not tell me that I needed both of my filters changed. Now I have to make time to bring back my car. filters changed. Now I have to make time to bring back my car. More

Joe Huynh provided excellent service. I come to this dealer because of Joe’s professionalism and genuine customer service. I’ve been a client of Joe’s for almost (5) years, and have found his customer dealer because of Joe’s professionalism and genuine customer service. I’ve been a client of Joe’s for almost (5) years, and have found his customer service attitude to be superb! More

The experience I had with this dealer was great very fast. They also had great customer service, Gabby was very helpful, and highly recommend anyone too go there. fast. They also had great customer service, Gabby was very helpful, and highly recommend anyone too go there. More

My service agent, Joshua Martinez was excellent. He was friendly and happy to assist. Had my vehicle repair done on time. Everything went well on this visit. friendly and happy to assist. Had my vehicle repair done on time. Everything went well on this visit. More

This dealership has been great with all my needs since I purchased my 2018 Honda Accord. Your staff is very friendly and courteous, great vehicle service purchased my 2018 Honda Accord. Your staff is very friendly and courteous, great vehicle service More

Brandon Hanson was amazing, very friendly, and seemed happy to assist you. He explained everything very clearly, and also gave discount where he was able to. Besides discount, he's just overall a great g happy to assist you. He explained everything very clearly, and also gave discount where he was able to. Besides discount, he's just overall a great guy. I'd definitely recommend to work with him. More

This is my first time having service at Honda West Covina and things were good. Trinity Guzman is very good, guess I will be back next time. and things were good. Trinity Guzman is very good, guess I will be back next time. More

Valentin Frausto is excellent!! He is very patient and explains everything clearly and I am looking forward to working with him on my next visit. explains everything clearly and I am looking forward to working with him on my next visit. More

Brandon did an excellent job of communicating with me, all the leg work with Honda Care, setting me up with a rental & waiting for me. all the leg work with Honda Care, setting me up with a rental & waiting for me. More

Excellent customer service and my car is in and out in the estimated time given. My only complaint is the initial wait for someone to come out and take my information. I waited over 30 minutes and another the estimated time given. My only complaint is the initial wait for someone to come out and take my information. I waited over 30 minutes and another car was taken before mine. Other than that, this dealership is great. Paul, the representative that assisted me was very friendly and apologetic. More