Norm Reeves Honda Superstore West Covina - Service Center

Anthony Sanchez is very welcoming and personable. He remembered me when I called him to tell him that my car needed a repair. Anthony informed me of the diagnostic procedures that my car would go throug remembered me when I called him to tell him that my car needed a repair. Anthony informed me of the diagnostic procedures that my car would go through. He kept me informed each step during the diagnostic process and repair assuring me that the problem would be fixed. Anthony is very organized and he is very good at dealing with several people at the same time assuring that no one feels ignored or slighted. Anthony is a really nice person and is very good at employee. I enjoyed the service and kindness that he provided during my visit there. More

They are friendly and professional. They treat us with knowledge and understanding. Joshua Martinez is an exceptional representation of your company. So is Rebecca Cyrilik. She replaced the batteries in b knowledge and understanding. Joshua Martinez is an exceptional representation of your company. So is Rebecca Cyrilik. She replaced the batteries in both key fobs and helped me find the right cleaning aid. They really are a SUPERSTORE! More

Excellent Service This is a good service offered by dealer for vehicle maintainance and effective in managing the customers experience while handling any queries relat This is a good service offered by dealer for vehicle maintainance and effective in managing the customers experience while handling any queries related to supporting the maintainance activities More

Awesome service here for service of my vehicle. Also great place to get your vehicle. See Alfredo that will help you out. Thanks again for all the help. great place to get your vehicle. See Alfredo that will help you out. Thanks again for all the help. More

My experience was pleasant. Anthony Sanchez was the service tech I that was helping me. He was very professional as well a pleasant to work with. He has been my customer care re Anthony Sanchez was the service tech I that was helping me. He was very professional as well a pleasant to work with. He has been my customer care rep a few times now. More

Repair service satisfactory. Service writer knowledgeable & understanding. Waited almost 4 months to get a part to complete a repair! No fault of dealer but looks bad. They could have at least washed my car & understanding. Waited almost 4 months to get a part to complete a repair! No fault of dealer but looks bad. They could have at least washed my car to show consideration for trouble but did not. More

Juan was most helpful and informative i alwaysgo there because service prople really take care of what i need. Good luck to you guys and be safe because service prople really take care of what i need. Good luck to you guys and be safe More

Thank you That was my first service related appointment Thank you That was my first service related appointment even though I bought my car there It was a great experience Will be back again Thank you That was my first service related appointment even though I bought my car there It was a great experience Will be back again More

This was my first service since I purchased my vehicle and they made me feel welcomed and Wales me through every step. Quick and easy! and they made me feel welcomed and Wales me through every step. Quick and easy! More

My service experience was how it is supposed to be. Professional, Timely, & Efficient. Me and my car are always taken care of. Most importantly the communication of how much things will cost is also wh Professional, Timely, & Efficient. Me and my car are always taken care of. Most importantly the communication of how much things will cost is also what I like. More