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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,105 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,105 reviews

February 14, 2019

Air recall Very nice people with very clean facility. Delivered car from service per estimated work time. Trinity went over bill and service inspection. Thank More

by 2007 fit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to share about your experience and we appreciate your feedback! Also, thanks for the 5 stars!

February 14, 2019

Service with Sam Sam was new, but very friendly and helpful! He’s off to a great start! He’s engaging with me and was prompt with response. More

by Rmarie1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 15, 2019 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate you taking the time to share about your experience at our dealership. Thanks for the great review!

February 14, 2019

New purchase By far the best car shopping experience I’ve had. Been to Ford, GMC, Infiniti and BMW Dealerships. This was the best experience I’ve had. More

by Ron1076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Salama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Mesquita
Feb 15, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the positive feedback and 5 star rating! We are so happy to hear your experience at our dealership was a great one! Thank you for the positive review, we appreciate your feedback!

February 12, 2019

A1 service I am very satisfied with your service, quick and good. Especially the technician gave me very good recommendation. The only suggestion is that you can More

by Jamesaccord123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thank you for taking the time to share about your experience at our dealership and we appreciate the suggestion!

February 10, 2019

Professional service Intake was immediate, courteous with experienced explanations of required work needed and why with pricing that includes type of service being perform More

by HappyHondaOwner2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The original salesman. I would work with him onboard the purchase of my next vehicle. Christine - service DEPT on 2/9/19. , Valentin Frausto
Feb 11, 2019 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate you taking the time to share about your experience at our dealership and thank you for the 5 star rating!

February 07, 2019

Recall Fast service. Brought my Honda Fit for an airbag recall. Car was fixed in about and hour. Excellent customer service skills. Shuttle transportation wa More

by Xxxnt111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Bandal
Feb 08, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to share about your experience and the 5 star rating! We're so happy to hear you were helped quickly.

January 31, 2019

Awesome customer service Everyone there was extremely helpful and very nice. My salesperson eamahn was absolutely incredible. Very knowledgeable, kind and made sure I got what More

by Elsberrys65honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hyunh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emahn, Sami. Both were excellent!!!
Feb 01, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the 5 stars and awesome review! We look forward to doing business with you again in the future!

January 29, 2019

Get the best deal with a dealer you can trust Manuel went above and beyond to help us making a decision and getting the best car and price possible. Furthermore, you know how in some dealerships t More

by Victoria Vives Khuong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John (I don’t know the last name and don’t find his picture in the website) and Ibrahim, Manny Alonzo
Jan 30, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to share about your experience and we appreciate your feedback! We hope you are enjoying your new purchase!

January 25, 2019

Service is top-notch! These guys will take care of you. Extremely prompt updates on your vehicle, very accommodating of customers needs, and knowledgeable advice to make su More

by jellymac72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hyunh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lingao
Jan 28, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to share about your experience and the 5 star rating!

January 24, 2019

Smooth and Simple I was very pleased with my experience at this dealership. I was referred to John Gomez by a family friend and he did not disappoint. Prior to my visit More

by KO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thank you for taking the time to write this awesome review! So happy John was able to assist you with great service! Enjoy your new ride! Thank you for your loyalty!!

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