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Norm Reeves Honda Superstore West Covina
West Covina, CA
1,105 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,105 reviews
February 25, 2019
Friendly and great communication Easy contact and updates of service through text. So no surprise costs changes on final bill. Make an appointment ahead of time and you breeze through Easy contact and updates of service through text. So no surprise costs changes on final bill. Make an appointment ahead of time and you breeze through checkin. More
by SoCalJC2013
Employees Worked With
Samuel Tung
February 25, 2019
Great experience, highly recommended One of the best experiences leading a vehicle at any dealerships I’ve ever had, Jason Fang was extremely helpful and cooperative. Was able get exactly One of the best experiences leading a vehicle at any dealerships I’ve ever had, Jason Fang was extremely helpful and cooperative. Was able get exactly what I wanted, a white 2019 civic EXL for a great price. They have a huge selection of vehicles as well. Once again, highly recommended More
by Kchen115
Employees Worked With
Jason fang
February 24, 2019
Great Job! Thank you for doing a Great job in servicing my car. The service guys that are excellent in doing their are Anthony Sanchez and Joe Martinez. It is be Thank you for doing a Great job in servicing my car. The service guys that are excellent in doing their are Anthony Sanchez and Joe Martinez. It is because of their great personalities that I continue to have my car serviced at Norm Reeves Honda West Covina. More
by Linda7777
Employees Worked With
Anthony Sanchez and Joe Martinez
February 21, 2019
Great customer service! The team made our new car purchase seamless. We were given great customer service from beginning to end. We will be sending our family and friends to The team made our new car purchase seamless. We were given great customer service from beginning to end. We will be sending our family and friends to Louis Mesquita for their future car purchases. More
by Kristie C
Employees Worked With
Louis Mesquita
February 19, 2019
Recall and routine seevice Late drop off. First thing in the morning, service advisor gave me a call and verified all the requested service. Kept in good touch with progress and Late drop off. First thing in the morning, service advisor gave me a call and verified all the requested service. Kept in good touch with progress and was timely when I needed a response. More
by Errricaa0203
Employees Worked With
February 17, 2019
Service was excellent! Great!!! Service by Valentin Frausto, I was taken in with out an appointment. The service was fast. Valentin Was super nice, very kind to explain ever Great!!! Service by Valentin Frausto, I was taken in with out an appointment. The service was fast. Valentin Was super nice, very kind to explain every thing that I wanted to know. More
by Luisa333
Employees Worked With
Valentin Frausto
February 17, 2019
Excellent customer service! I am so happy with my new Honda Civic. Thank you Shahnaz your amazing! I will definitely come back to this dealer in the future and recommend it 100%. I am so happy with my new Honda Civic. Thank you Shahnaz your amazing! I will definitely come back to this dealer in the future and recommend it 100%. More
by jazcano13
Employees Worked With
February 17, 2019
Very Rood representive Working in transportation business , have 5 Honda i. Last 5 years . we put a lot of millage on cars .we visit dealer every 2 or 3 month. Usually we c Working in transportation business , have 5 Honda i. Last 5 years . we put a lot of millage on cars .we visit dealer every 2 or 3 month. Usually we choose this dealer because we search for all dealer s prices for the most cheapest prices on service We work with this dealar for a while . they. Were friendly and give very good prices till last visit I take special price for oil change and free rotation for the 4 wheels As they post a coupon on thier website about that But the representative told me $150 and make a discount to be $ 120 . May be thats work for customer looling to have discount and not in the same field . and when i check thier website i found coupon for $39.99 +10 because my car take 020 oil with free routaion For the 4 wheels BUT the representative charge me $ 60 for each car +tax I am not happy because no flaxbilty. And also rood representative. Dont wast. Ur money . check the best prices and call different dealar before paying a penny More
by Ramy
Employees Worked With
Joe Martinez ( Zero Star )
February 15, 2019
Promptness The Advisor took care of me as soon as I drove up for my oil change. He answered all my questions. Was very knowledgeable even showed me where the cof The Advisor took care of me as soon as I drove up for my oil change. He answered all my questions. Was very knowledgeable even showed me where the coffee was. More
by 63nan
Employees Worked With
Philip Nguyen
February 15, 2019
My Honda clarity plugin hybrid I compared the clarity to Hyundai Sonata plugin hybrid and preferred the clarity to the other plugin hybrids I would recommend the Honda touring plug I compared the clarity to Hyundai Sonata plugin hybrid and preferred the clarity to the other plugin hybrids I would recommend the Honda touring plugin hybrid to anyone considering that type of car More
by John35
Employees Worked With
Darrell Clay
