Norm Reeves Honda Superstore West Covina

Routine Honda maintenance. I service my vehicle at this dealer often. I’ve only owned Honda’s. The service is always prompt and the service advisors are always kind and helpf I service my vehicle at this dealer often. I’ve only owned Honda’s. The service is always prompt and the service advisors are always kind and helpful. Anthony and Rebecca helped me this time around and did not disappoint. One thing I do miss is the car washes after every service. Maybe they will bring that back soon. More

Inaccurate communication Says match price with local dealers. But did not match. The board on the lobby should either remove it or should stick to commitments. Unhappy. Says match price with local dealers. But did not match. The board on the lobby should either remove it or should stick to commitments. Unhappy. More

Excellent service Upon arrival, I was helped by service advisor really quick. Anthony is always very helpful, explained in detail thoroughly in what my car needed to ge Upon arrival, I was helped by service advisor really quick. Anthony is always very helpful, explained in detail thoroughly in what my car needed to get maintenance. Service went by quickly, everything was great. Highly recommend Honda Norm Reeves West Covina service. More

Amazing! Best car shopping ever! Thank you🤗 My boyfriend and I had a wonderful car buying experience with Moises Fuentes. He was very helpful, amazing customer service, very knowledgeable about My boyfriend and I had a wonderful car buying experience with Moises Fuentes. He was very helpful, amazing customer service, very knowledgeable about all the cars. I would recommend anyone wanting to buy a car go to Norm Reeves Honda and see Moises Fuentes! More

Excellent Service Representative Samuel was AMAZING. He was extremely helpful, knowledgeable and provided excellent service! My car was ready well before the promise time. Thanks agai Samuel was AMAZING. He was extremely helpful, knowledgeable and provided excellent service! My car was ready well before the promise time. Thanks again Samuel for a very pleasant experience. More

Oil and filter change Brandon Hanson was very professional, he gave me details what my car needed now. He also gave me info on what will be needed on my next service. Brandon Hanson was very professional, he gave me details what my car needed now. He also gave me info on what will be needed on my next service. More

EXCELLENT AND VERY ACCOMODATING SERVICE I had no appointment so I came in right when it opened. I was worried it would take more than 4 hours since I got plans. I found out had to leave my c I had no appointment so I came in right when it opened. I was worried it would take more than 4 hours since I got plans. I found out had to leave my car for the day for multiple services. Brandon H. was able to accommodate to my needs and get me a rental so I could continue my day. He kept me updated throughout, from the initial services, urgent matters, to just checking how I’m doing. He’s friendly and approachable, knowledgeable, and helpful in any means to make your experience easy and smooth. Looking forward to my next services with Honda! More

Great! It went smooth thanks to the sales person Manuel Alonzo, he is very helpful and works with you!! Very professional and efficient. I do recommend him It went smooth thanks to the sales person Manuel Alonzo, he is very helpful and works with you!! Very professional and efficient. I do recommend him in helping you out in the lookout for a new car (: Thank you very much for your help! More

Oil change By far fastest and easiest oil change service. Joseph hyunh was my advisor and made it very simple, I asked him if he can check the fluids as well and By far fastest and easiest oil change service. Joseph hyunh was my advisor and made it very simple, I asked him if he can check the fluids as well and he gave me a full detailed paper of the conditions of my car and if I needed to replace or change anything. Price was good and advisor was friendly. More

Service visit for a recall Excellent overall. Friendly interaction. Good response time and timeliness with follow ups-clear feedback. Dealership is very good for all the ameniti Excellent overall. Friendly interaction. Good response time and timeliness with follow ups-clear feedback. Dealership is very good for all the amenities and access. Frank fact based assessment of the service required and clear billing - no ripping off the customer More