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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,108 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,108 reviews

March 31, 2019

Sales person Renjie and finicial manager are very nice . Renoir and financial manger are very nice and they did great job to get me loan and I got new dream car now. Thank u More

by Dragon416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rengie Piao(sales)
Apr 01, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the 5 star rating and sharing about your recent experience at our dealership! Congratulations on getting your dream car!

March 31, 2019

Professional Friendly, knowledgeable about the car I wanted and the price was right. They did everything to get us the deal we wanted and there was no pressure. More

by BrettB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Villamar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Vandervort
Apr 01, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the 5 star rating and sharing about your recent experience at our dealership, Brett!

March 31, 2019

Center of excellence Perfect service, nothing to complain abot Everyone provide us with very pleasant experience. David Ichoa and his team are the best. Will recommend th More

by HondaFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniela Terrazas, Carlos Garcia
Apr 01, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the positive feedback and 5 star rating!

March 27, 2019

Excellent Kevin was extremely attentive to all my needs and requests. he was very patient and helpful in making sure I found just what I wanted. More

by Qtpie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 28, 2019 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the 5 star rating and positive feedback!!

March 27, 2019

Good experience overall Danny was very helpful and the process was easy. He did a good job in meeting the needs of my family in regards to the car. More

by cya23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Valdovinos
Mar 27, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive rating and great review, Danny!

March 25, 2019

lowest price This is my second time coming here to buy a car within three years. I believe they have the lowest prices around and will continue to come back in th More

by ThaoN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 26, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the positive feedback and 5 star rating, Thao! We look forward to seeing you back at our dealership in the future!

March 24, 2019

A+++++ I'd never been here before but needed to go due to the airbag recall. Sam, the service person, I spoke with was friendly, polite, clear and concise. More

by ceci555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Tung
Mar 25, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the 5 star rating and positive review, Ceci!

March 24, 2019

Service advisor has not much knowledge Service advisor (Tiny Shen ) recommended me to replace wiper blade which i just replaced a week ago. and put Job order 101001 multiple point check bu More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trinity Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Shen
Mar 25, 2019 -

Norm Reeves Honda Superstore West Covina responded

Hi - I apologize for the miscommunication and any inconveniences it may have caused. I'd like to hear more about your experience, please give me a call at a time that works best for you. -Octavio Cortes, Service Manger, 626-756-3870

March 24, 2019

Happy customer Everyone was friendly. It was a great experience. I was happy to leave with my honda civic. Rebecca from parts was awesome. she was checking on me to More

by Quick81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Cyrilik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service paul Fernandez and vip director patrick lucas
Mar 25, 2019 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate you taking the time to share about your experience and the 5 star rating! We hope you are loving your Honda Civic!

March 23, 2019

Amazing cars and salesman Salesman Moises F from West Covina Honda was able to get me in the car I wanted at the payments I could afford. Absolutely the best experience shopp More

by LizziexLiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar financing
Mar 25, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the 5 star rating and positive review, Lizzie!

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