Norm Reeves Honda Superstore West Covina

I made an appointmemt to go to the maintenance center at 8/26 am 8 clock.around 9 clock,they informed me that I would not be able to pick up the car until 3 clock in the afternoon,I offered to give me a spa 8/26 am 8 clock.around 9 clock,they informed me that I would not be able to pick up the car until 3 clock in the afternoon,I offered to give me a spare car or have a car to take me home,but was rejected ,I really very disappointed with you guys,how bad could your service be? More

My wife and I purchased a new 2023 Honda Pilot Trailsport on 08/06/2023. We had been looking at vehicles all evening at various other dealers and decided on West Covina Honda after later discovering their in on 08/06/2023. We had been looking at vehicles all evening at various other dealers and decided on West Covina Honda after later discovering their inventory online. The fact that we arrived at the dealership after closing time didn’t discourage your excellent team. We were acknowledged promptly by staff but realized everyone was extremely busy finishing up with other customers on a Sunday night. However, several members of your team assured us not to worry as they would certainly take care of us as soon as possible. In short, we all were patient with each other and stuck around for a wonderful overall experience. Gabe Torres in sales was genuine, accommodating and professional as he guided us through the whole process serving our needs and negotiating a fair price. Amer ‘Jake’ Dababneh followed through with the financing and was also a pleasure to deal with. What a great experience! I am glad this dealer is close to home and will definitely say Hello to these two when I come in for maintenance visits. Your entire team deserves a five star review because they truly earned it with the highest level of customer service. I am confident it will continue every time I visit and just merely reflects the way your organization does business on a daily basis. Thank you, Brian Kott More

Very professional and straight forward experience with top of the line customer service. Made the car buying experience very easy! top of the line customer service. Made the car buying experience very easy! More

Very friendly and helpful. Made me feel vey comfortable. The customer waiting area was comfortable. Made me feel vey comfortable. The customer waiting area was comfortable. More

I have never met a more honest and trustworthy salesman like Jason. He was upfront about everything. Made our transaction so simple and stress less. Excellent Customer Service and Very Knowledgeable. I hop like Jason. He was upfront about everything. Made our transaction so simple and stress less. Excellent Customer Service and Very Knowledgeable. I hope he is still there when we are ready to upgrade in 2 years! He made the 3 hour drive worth it! Thank you once again Jason! More

Quick and easy, was made to feel at home, Randy and Moe were easy to work with were easy to work with More

Excellent customer service. Sales person was very knowledgeable and very helpful. Would strongly recommend to others. Sales person was very knowledgeable and very helpful. Would strongly recommend to others. More

Excellent customer service. Sales person was very knowledgeable and very helpful. Would strongly recommend to others. Sales person was very knowledgeable and very helpful. Would strongly recommend to others. More

Would like to thank Steven Holguín and Andrew Brown for excellent service and assistance with our H-CRV purchase. They provided great insight and valuable information that met our needs. excellent service and assistance with our H-CRV purchase. They provided great insight and valuable information that met our needs. More

Professional, courteous, and provided information necessary to make an informed decision. In one word it was a refreshing experience. necessary to make an informed decision. In one word it was a refreshing experience. More