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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,108 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,108 reviews

August 18, 2019

Top Notch Customer Service and Car Service Ive been bringing my car to Norm Reeves for a couple of years now and ive had a great and personal experience. Their customer service is top notch esp More

by Regz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Norm Reeves Honda Superstore West Covina responded

We truly appreciate the 5 star- rating and positive feedback!

August 17, 2019

Excellent customer service, attention to detaiL Excellent service, quick in and out, very good attention to detail with all written reports provided . Samuel Ting in Service is very customer fans ex More

by aperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Tung, Louis Mesquita
Aug 19, 2019 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5 star- rating and awesome feedback!

August 16, 2019

Honest hard working Man and humble Just wanted thank you John Gomez I I appreciate your honest hard work and working with me for a great dea. I am happy and grateful I appreciate your More

by Anakin Skywalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thank you for sharing about your experience with us, Anakin!

August 14, 2019

A++++ everything went very smooth. Patrick and Jessica was very helpful and provided all the details I needed to know before making my purchase. would defin More

by Carlo1207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica the lease end manager and also Patrick VIP director
Aug 14, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to share about your experience and the 5- star rating, Carlo! We are so happy to hear everything went smoothly and we appreciate you recommending us to your friends and family!

August 13, 2019

Great car buying experience Great experience from the time I arrived to the time I drove my new car off the lot, the staff was very helpful and professional More

by Tterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel and Oscar
Aug 14, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback and 5 star- rating, Tterry!!

August 13, 2019

Service department I took our vehicle as the oil was low. The service advisor recommended the A1 service and vehicle alignment service. I always go here as it is easy More

by Glendora customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sanchez
Aug 13, 2019 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5 star- rating and awesome feedback, Glendora!

August 12, 2019

Vehicle purchase I have bought many hondas, and jerry sales person has always help me in achieving to get the vehicle i want and price on budget More

by William huang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Wang
Aug 13, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to share about your experience, William!

August 12, 2019

Got my new car! I had a wonderful car buying experience! I worked with Robert and David online to get a fabulous price! Robert spent lots of time with me going over e More

by satisfied buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sanchez, David Ochoa, Ryan
Aug 13, 2019 -

Norm Reeves Honda Superstore West Covina responded

We appreciate you sharing this great feedback! Thanks for the 5-star rating!

August 11, 2019

Service appointment Prompt, courteous and friendly. Brandon helped me explain the details thoroughly and answered all my outstanding questions. Good experience overall an More

by Aj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hansen
Aug 12, 2019 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5 star- rating and awesome feedback about your recent experience at our service department, Aj!

August 08, 2019

Positive experience with Joe Martinez Joe listened and showed concern for the maintenance needs. Then after reviewed the work performed. Just like a service employee should do for customer More

by Mee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Martinez
Aug 09, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to share about your experience, Mee!

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