Norm Reeves Honda Superstore West Covina

Pleasant experience with new car purchase Very friendly, competent, knowledgeable and helpful staff. They were never overly aggressive or pushy. Best car buying experience we have ever had. Very friendly, competent, knowledgeable and helpful staff. They were never overly aggressive or pushy. Best car buying experience we have ever had. We definitely recommend them. More

Very very bad experience I have to wait an entire morning for my shuttle van. I was late to work. They do not even bother to give me a call. No one in the Honda really c I have to wait an entire morning for my shuttle van. I was late to work. They do not even bother to give me a call. No one in the Honda really cares. I feel very mistreated like an illegal aliens. They simply don’t care. I don’t think it is any professional service. My Honda Accord which is less than 10000 miles are leaking oil and they don’t even know why. It is a hassle. Honda is supposed to be good. But I don’t know it is true anymore More

Great experience Manny provided great customer service and price! Very easy to work with. Made my buying experience pleasant and less stressful. I would recommend Mann Manny provided great customer service and price! Very easy to work with. Made my buying experience pleasant and less stressful. I would recommend Manny and the entire team at norm reeves Honda to anyone looking to purchase a car. More

Purchasing a new vehicle with Honda Ruben Orteaga was very knowledgeable and patient with us purchasing our 3rd purchase over the years at this location. John helped directed us to the b Ruben Orteaga was very knowledgeable and patient with us purchasing our 3rd purchase over the years at this location. John helped directed us to the best vehicle for our price. More

2nd purchase Joseph was very helpful finding the car that we wanted! This is our second purchase here, we bought here our brand new pilot on 2012. Joseph was very helpful finding the car that we wanted! This is our second purchase here, we bought here our brand new pilot on 2012. More

Really great service My car battery died on me and I shopped around for the best price. I drove my car to my local Honda dealership, Norms Reeves Honda and spoke with B My car battery died on me and I shopped around for the best price. I drove my car to my local Honda dealership, Norms Reeves Honda and spoke with Brandon Hanson. Brandon was friendly and very professional. He gave me a great price on the service that I needed. The price for the car battery was easily $50 less than the local Autozone, which I couldn't believe. I really appreciate Norm Reeves Honda and Brandon for the great customer service. Thank you. More

Service Always a good experience when I am here. They keep in touch, try to make you comfortable if waiting or offer ride somewhere if it is a day long repai Always a good experience when I am here. They keep in touch, try to make you comfortable if waiting or offer ride somewhere if it is a day long repair. They go over everything and if they find something additional they communicate quickly. Never had a problem here. More

Great experience Me and my husband had an awesome experience getting our new car.. we traded our old civic and we got our new civic hatchback.. Jessica made it so fast Me and my husband had an awesome experience getting our new car.. we traded our old civic and we got our new civic hatchback.. Jessica made it so fast and easy thank you Jessica More

Excellent service Excellent customer service provided by the dealer service department with the friendly and knowledgeable service provider, Joe Martinez. Excellent job Excellent customer service provided by the dealer service department with the friendly and knowledgeable service provider, Joe Martinez. Excellent job and service with a quick turnaround time. More

Excellent Service Everyone was friendly, attentive, & professional from start to finish on a hot day that was swamped with cars. Had an appointment at 2:20 for Safety R Everyone was friendly, attentive, & professional from start to finish on a hot day that was swamped with cars. Had an appointment at 2:20 for Safety Recall & was told the car would be ready by 5pm.. In conversation with Service rep Joe, I mentioned dinner plans. Left the car then Joe called within an hour that my car was ready! He said he didn’t want us to have wait till dinner time to get the car! Great customer care!!! More