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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,108 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,108 reviews

October 09, 2019

I got good price for my new car here. People are very nice. Also this is the largest honda dealer in my area, which mean more choose. More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Rennie Piao
Oct 09, 2019 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the great review and 5 star- rating, Jeff! We're happy to hear you got a great price on your car!

October 08, 2019

Best car buying experience I ever had While we were taking into consideration the possibility of buying a new car, we had no intention of making a purchase the day we came to just LOOK at More

by Dianna Olea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Our guys are not listed and should be!! Joseph Nasir/Sales & Eamahan/finance
Oct 09, 2019 -

Norm Reeves Honda Superstore West Covina responded

We truly appreciate the 5 star- rating and awesome feedback, Dianna! Thanks for taking the time to share about your experience with Joe and Eamahan!

October 07, 2019

Mr. Hieu Huynh, Sales, an excellent salesman. Very knowledgeable, offered all his effort and time to us by explaining in detail questions we had regarding the auto we purchased. Thank you More

by Berenice Caudillo
Recommend Dealer
Yes
Employees Worked With
Hieu Huynh -5 star, John Vandervort
Oct 07, 2019 -

Norm Reeves Honda Superstore West Covina responded

We truly appreciate the 5 star- rating and positive feedback, Berenice!

October 06, 2019

If you need to buy or lease Honda ask for Nino Moreno he will help you to get what model car you want to buy or lease definitely I will recommend Nino to my friends and relatives. More

by Julia
Recommend Dealer
Yes
Employees Worked With
John Salama
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saturino Moreno
Oct 07, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thank you so much for taking the time to share about your experience at our dealership, Julia!

October 04, 2019

Having an appointment for an oil change doesn't make any difference for NOT having an appointment. I got checked in at 12:48 and I retrieve my car at 2:46, 2 hour oil changed that can be done in 30 minutes More

by Honda for life
Recommend Dealer
No
Employees Worked With
Valentin Frausto
Oct 09, 2019 -

Norm Reeves Honda Superstore West Covina responded

Hi, we regret to hear about the wait you experienced and the inconveniences it may have caused you. Please give our Service Manager, Octavio Cortes, a call at a time that works best for you, 626-756-3870.

October 03, 2019

Always took my car to Norm Reeves West Covina. Didn’t Always took my car to Norm Reeves West Covina. Didn’t know the difference in service until I went elsewhere. 5 stars To Norm Reeves. More

by Arly
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hyunh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Cyrilik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valentin Frausto
Oct 07, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback and 5 star- rating, Arly!

October 02, 2019

AWESOME! I had a awesome experience purchasing my second vehicle from Carlos Garcia. While most dealerships and sales personal like to play games Carlos gets i More

by HONDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Garcia
Oct 03, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to share about your experience and the 5- star rating, Carlos!

October 02, 2019

Great service!! Finished to work before the estimated time. Very helpful . The facility is very clean , customer service is great , but this survey is annoying 25 words or more. More

by Teri
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback and 5 star- rating, Teri!

October 01, 2019

All Honda Reps I encountered were very friendly and helpful. Kevin made sure that all my questions were answered prior to me leaving the lot. More

by Honda2019
Recommend Dealer
Yes
Employees Worked With
Kevin Chagolla
Oct 02, 2019 -

Norm Reeves Honda Superstore West Covina responded

We truly appreciate the 5 star- rating and awesome feedback!!

September 29, 2019

Norm Reeves Awesome Store in Covina Went to have my Airbag Recall fixed and a diagnostic. Tony Shen was more than helpful and informative. Great salesmanship and very professional. W More

by Alman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Shen
Sep 30, 2019 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the fantastic feedback and 5-star rating, Alman! We look forward to seeing you back at our dealership!

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