Norm Reeves Honda Superstore West Covina

Best new car buying experience Arrived at the dealer on Monday 10/14/19 after arranging to meet with Robert Sanchez. He was very professional and knowledgeable with the vehicle we w Arrived at the dealer on Monday 10/14/19 after arranging to meet with Robert Sanchez. He was very professional and knowledgeable with the vehicle we were looking to purchase. I never felt any pressure as I had already been communicating with him over email and knew exactly what to expect when I arrived. It was a very pleasant experience and he never pressured us into buying. Overall experience with Norm Reeves West Covina was exceptional and will be returning for future purchases. More

Outstanding I was assisted when I needed it most. They were very accommodating! Joshua was friendly and professional. They took me in without an appointment. Hi I was assisted when I needed it most. They were very accommodating! Joshua was friendly and professional. They took me in without an appointment. Highly recommended.. More

good experience however Better than last time, John Gomez very amicable yet a little phony. The issue is always the difference between the arrived upon monthly lease payment Better than last time, John Gomez very amicable yet a little phony. The issue is always the difference between the arrived upon monthly lease payment with sales (Gomez) always a down payment involved near the end which inches up the monthly. Then, the ultimate price (more money) increase when you go in the quiet room with the cool-eyed foreign bouncer who speaks in parsel tongue about the security system (Karr) you are told they will “deactivate” the security system unless you pay more. The alarm doesn’t work unless you activate this system... So be ready for that. I will most likely look at a more honest outfit next time like Carmax or ? I was there from 10am- 2:30pm. More

Regular car maintenance Everybody is polite and courteous helpful every time I come for service and will definitely recommend this dealership. waiting room is well ventilated Everybody is polite and courteous helpful every time I come for service and will definitely recommend this dealership. waiting room is well ventilated and has refreshments to offer. Thank you. More

Great Service Excellent service and wonderful care from Trinity...she took her time explaining what my Car needed and why and also found out a repair I needed was u Excellent service and wonderful care from Trinity...she took her time explaining what my Car needed and why and also found out a repair I needed was under warranty which I was unaware More

Very good servcie Very good service, very helpful, quick work and everything looks very nice, I will defenenilty strongly recomment if my friend is looking for HONDA ca Very good service, very helpful, quick work and everything looks very nice, I will defenenilty strongly recomment if my friend is looking for HONDA cars. More

After waiting for a little while, Brandon assisted us since the original person was busy. He was courteous and efficient then he reviewed what was done and what will be needed . Good guy since the original person was busy. He was courteous and efficient then he reviewed what was done and what will be needed . Good guy More

Great Experience! Sami Yazouri was very polite and friendly, had fun and a very good time buying my Honda. Keep up the good work and great service. Sami Yazouri was very polite and friendly, had fun and a very good time buying my Honda. Keep up the good work and great service. More

Customer service is always great whenever I go in for service. Trinity help me with checking in and gave excellent Service as well. Thank you service. Trinity help me with checking in and gave excellent Service as well. Thank you More

Great Experience I contacted seven Honda dealerships, via e-mail, in Southern California with a black 2019 CV-R Touring in inventory. Looking for an out-the-door pric I contacted seven Honda dealerships, via e-mail, in Southern California with a black 2019 CV-R Touring in inventory. Looking for an out-the-door price that included 11 options, most dealerships only provided a price after I rejected several overtures to "come in for a discussion". Randy Magno, at Norm Reeves, not only provided an OTD price without hassle, but came in as the low bid. In some cases, by more than $2K. In addition, Randy was extremely helpful throughout the entire purchasing process. Albert R. Costa More