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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,131 Reviews

1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,131 reviews

January 13, 2020

Excellent service. Easy to make a reservation. Service was performed while I waited. Waiting area was clean, quiet and provided coffee and donuts. Staff was friendly and professional. More

by tcurrier
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
Jan 14, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the great review and 5 stars!

January 12, 2020

Was on time for my scheduled appointment. Was left sitting in car for 10 minutes. Service was ok. Felt like an unimportant customer and that once they sell you a car, they don’t want anymore to do wit More

by angie91724
Recommend Dealer
No
Employees Worked With
Trinity Guzman
Jan 16, 2020 -

Norm Reeves Honda Superstore West Covina responded

Hi Angie, we are concerned to hear this feedback and would like to discuss it further. Please give our Sales Manager, Jesse Mischner, a call at a time that works best for you, 626-756-3870.

January 12, 2020

Jason Fang was amazing! He was extremely patient and listened to everything I was looking for as far as the type of vehicle I wanted, how much I could put down and the payment amount that I could afford More

by Lmoreno1511
Recommend Dealer
Yes
Employees Worked With
Jason Fang
Jan 13, 2020 -

Norm Reeves Honda Superstore West Covina responded

We appreciate this great feedback and 5 star- rating!

January 11, 2020

You guys are great, were ever we have a chance we recommend Norm Reeves West Covina to all of friends and family, specially your service department with Valentin and Trinity is excellent. More

by boryc
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman, Valentin Frausto
Jan 13, 2020 -

Norm Reeves Honda Superstore West Covina responded

We truly appreciate the 5 star- rating and awesome feedback!

January 10, 2020

I thought I came in for regular service and had a busy day planned for after but after inspection I ended up there all day. Trinity was amazing-kept me apprised of what was happening and checked my warra More

by Dsmcfall
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
Jan 13, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the great review and 5 stars!

January 10, 2020

Exceptional Service by Louis Mesquita Louis was exceptional at keeping us at ease and guiding us through sales process. We appreciated his community connection and will recommend him to o More

by Jeffrey Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Mesquita
Jan 10, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the great review about Louis and 5 star- rating, Jeffrey!

January 09, 2020

Mr. Pena, was great when he was introduced by his sales employee, wanted to go the extent for us. Unfortunately this was our first dealer to look, we said thank You to the associate which did not provide a More

by Sce56114
Recommend Dealer
No
Employees Worked With
Alfredo Pena
Jan 10, 2020 -

Norm Reeves Honda Superstore West Covina responded

Hi, we are concerned to hear this feedback and would like to discuss it further. Please give our Sales Manager, Jesse Mischner, a call at a time that works best for you, 626-756-3870.

January 07, 2020

Service representative was very helpful in explaining what is needed only and was very friendly.After service explained what else is needed as stated in inspection report. More

by asherkishor
Recommend Dealer
Yes
Employees Worked With
Brandon Hanson
Jan 08, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the great review and 5 star- rating!

January 02, 2020

The best dealer ever. Annell and Patrick are great to work work and will do it all over again. Will refer everyone here at the WC store. More

by Leelee8411
Recommend Dealer
Yes
Employees Worked With
Annell, Patrick
Jan 02, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the great review and 5 stars, Leelee!

January 01, 2020

My agent Sami was extremely helpful and personable. They were about to locate the exact car I wanted and transferred it to the West Covina dealership. Ceasar in finance explained in detail all aspects of th More

by Kschaefer63
Recommend Dealer
Yes
Employees Worked With
Sami Yazouri, Caesar - finance
Jan 02, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating!

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