Norm Reeves Honda Superstore West Covina

This is my first time having service at Honda West Covina and things were good. Trinity Guzman is very good, guess I will be back next time. and things were good. Trinity Guzman is very good, guess I will be back next time. More

Oustanding service as always Went to look into leasing another vehicle because my lease was almost up. I was treating like part of the family there. Will alwys steer folks to your Went to look into leasing another vehicle because my lease was almost up. I was treating like part of the family there. Will alwys steer folks to your dealership. More

Valentin Frausto is excellent!! He is very patient and explains everything clearly and I am looking forward to working with him on my next visit. explains everything clearly and I am looking forward to working with him on my next visit. More

Brandon did an excellent job of communicating with me, all the leg work with Honda Care, setting me up with a rental & waiting for me. all the leg work with Honda Care, setting me up with a rental & waiting for me. More

diane c I am a returning customer. Shanaz is very knowledgeable. Easy to work. George explained lease vs purchase thoroughly. Shanaz assisted with car ren I am a returning customer. Shanaz is very knowledgeable. Easy to work. George explained lease vs purchase thoroughly. Shanaz assisted with car rental return by transporting me to and from. More

Excellent customer service and my car is in and out in the estimated time given. My only complaint is the initial wait for someone to come out and take my information. I waited over 30 minutes and another the estimated time given. My only complaint is the initial wait for someone to come out and take my information. I waited over 30 minutes and another car was taken before mine. Other than that, this dealership is great. Paul, the representative that assisted me was very friendly and apologetic. More

I would highly recommend Paul Phan. Paul was extremely courteous and took the time to explain my situation with my Honda Civic. Great customer service. courteous and took the time to explain my situation with my Honda Civic. Great customer service. More

Excellent service. Easy to make a reservation. Service was performed while I waited. Waiting area was clean, quiet and provided coffee and donuts. Staff was friendly and professional. was performed while I waited. Waiting area was clean, quiet and provided coffee and donuts. Staff was friendly and professional. More

Was on time for my scheduled appointment. Was left sitting in car for 10 minutes. Service was ok. Felt like an unimportant customer and that once they sell you a car, they don’t want anymore to do wit sitting in car for 10 minutes. Service was ok. Felt like an unimportant customer and that once they sell you a car, they don’t want anymore to do with you! Very disappointing & will not be buying or referring people there. More

Jason Fang was amazing! He was extremely patient and listened to everything I was looking for as far as the type of vehicle I wanted, how much I could put down and the payment amount that I could afford listened to everything I was looking for as far as the type of vehicle I wanted, how much I could put down and the payment amount that I could afford and he made it happen! Thank you Jason for everything! More