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Norm Reeves Honda Superstore West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.8
1,115 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,115 reviews

March 26, 2024

Communicated everything I was looking for, and not looking for, by email first. Was pleasantly surprised that all the information I was given didn’t change when I went to dealership in person. More

by Julesg67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Magno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valeria Soto
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Mar 27, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our online communication aligned seamlessly with your in-person visit. We strive to provide consistent and transparent service to all our customers.

March 25, 2024

Randy Magno was our salesman and he was wonderful, he made our purchase experience very smooth and he made everything simple for us. He pushed hard for us to stay within our budget and he thankfully made More

by munozfam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Magno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Randy. We strive to provide excellent service and value to all our customers. We look forward to assisting you and your loved ones in the future!

March 23, 2024

Angel Jimenez was a great sales person. Very honest and treated us fairly. He allowed me to feel confident in my vehicle purchase. More

by ca101405
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Jimenez
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Mar 26, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for your kind words! We're thrilled to hear that Angel provided you with a great car-buying experience. Your satisfaction is our top priority, and we're grateful for your trust in us.

March 21, 2024

Shahnaz was the greatest! .. We wouldn't have the car we have today if it wasn't for her!! She was the sweetest as well.. i would definitely recommend this dealer only because More

by Kinglopez87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahnaz Darianavardian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you so much for your kind words! We're thrilled to hear that Shahnaz provided you with excellent service. We appreciate your recommendation and look forward to assisting you in the future.

March 19, 2024

Jimmy T is the best. So friendly , efficient I would recommend him to all my friends More

by mburstyn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for your kind words! We're delighted to hear about your positive experience with Jimmy T. We appreciate your recommendation and look forward to serving you and your friends in the future.

March 16, 2024

Everyone was professional and helpful. Salesmen and finance managers were very nice and willing to work with any situation. More

by Joshwa Lomeli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Haidar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for your kind words! We're thrilled to hear that our team provided you with a positive experience. If you ever need anything in the future, don't hesitate to reach out. Safe travels!

March 15, 2024

Interaction with staff on our first call to our visit to the dealership was excellent. Kept us informed and no bait and switch as we have experienced with other dealerships. More

by H_Velasquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Magno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for your kind words! We're delighted to hear about your positive experience at our dealership. We strive to maintain transparency and excellent customer service, and we're thrilled to have exceeded your expectations. We look forward to serving you again in the future!

March 07, 2024

Purchased a car and Mr. Gomez started the paper and from there it was a smooth transaction. More

by Buttcheeks316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for choosing our dealership! We're thrilled to hear that Mr. Gomez provided you with a smooth transaction. Enjoy your new car, and don't hesitate to reach out if you need anything in the future.

March 04, 2024

Great communication before and after the sale. No pressure sales, take-our-time test drive. Really clean vehicles and professional staff. Thanks! More

by zig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amer Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina and Randy (Internet sales)
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Mar 04, 2024 -

Norm Reeves Honda Superstore West Covina responded

Hi Zig, Congratulations on purchasing your pre-owned Tesla! We're pleased that you had a great experience test driving your car and that you appreciated the staff and cleanliness of the vehicles. We look forward to serving you in the future! Thank you!

February 28, 2024

a lot of selection, salesperson very professional, overall experience was nice will refer friend and family. More

by jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Norm Reeves Honda Superstore West Covina responded

Hey JC, We really appreciate your review about your visit to our dealership! Thank you for leaving a five-star review and giving recommendations to your friends and family. Congratulations on your new Honda! We hope to see you in the future!

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