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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,128 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,128 reviews

July 04, 2020

Went to norm reeves Honda with some hope that I’d leave with a Honda Accord. Jerry was amazing and was able to make it happen! He was super quick, assertive and very helpful. He definitely made my shopping More

by mz
Recommend Dealer
Yes
Employees Worked With
Jerry Wang
Jul 06, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback about Jerry and 5 star- rating, MZ!

July 03, 2020

They are friendly and professional. They treat us with knowledge and understanding. Joshua Martinez is an exceptional representation of your company. So is Rebecca Cyrilik. She replaced the batteries in b More

by JNet
Recommend Dealer
Yes
Employees Worked With
Rebecca Cyrilik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Martinez, Brandon Hanson and Rebecca
Jul 06, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for taking the time to share this positive feedback and 5 star- rating!

July 01, 2020

Excellent Service This is a good service offered by dealer for vehicle maintainance and effective in managing the customers experience while handling any queries relat More

by gopala.krishna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the great review and 5 star- rating!

July 01, 2020

Awesome service here for service of my vehicle. Also great place to get your vehicle. See Alfredo that will help you out. Thanks again for all the help. More

by ravilaangel
Recommend Dealer
Yes
Employees Worked With
Gen Balouev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Mesquita, Manny Alonzo
Jul 02, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback and 5 star- rating!

June 29, 2020

My experience was pleasant. Anthony Sanchez was the service tech I that was helping me. He was very professional as well a pleasant to work with. He has been my customer care re More

by My2013Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sanchez
Jun 30, 2020 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5 stars and this awesome feedback about Anthony!

June 27, 2020

I worked with Carlos Garcia, Top Notch Salesman, Norm Reeves Honda has a great employee. I told him what I was looking for, he found it and the deal was done, no pressure or constant bugging. He was very More

by IRISH PRIDE
Recommend Dealer
Yes
Employees Worked With
Carlos Garcia
Jun 29, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for taking the time to share this positive feedback and 5 star- rating! We are so happy to hear Carlos was able to help you out!

June 25, 2020

Awesome and helpful staff! They answered all questions and concerns. Made the car purchase experience pretty straightforward. They are someone you can rely on to help choose a car to best suit your needs. More

by jocampos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar, Jerry Wang
Jun 25, 2020 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5 stars and this awesome feedback about our staff!

June 25, 2020

Repair service satisfactory. Service writer knowledgeable & understanding. Waited almost 4 months to get a part to complete a repair! No fault of dealer but looks bad. They could have at least washed my car More

by Yudor
Recommend Dealer
Yes
Employees Worked With
Sam Tung and Octavio Cortes
Jun 26, 2020 -

Norm Reeves Honda Superstore West Covina responded

Hi Yudor, if you would like to talk more about your visit, please give our Service Manager, Octavio Cortes, a call at 626-756-3870. Thank you.

June 25, 2020

This is my second purchase from Norm Reeves West Covina. Both times I had a great experience. John Gomez was my salesman and was extremely professional and helpful. I’m a Honda guy and will more than likely More

by garcia.6112
Recommend Dealer
Yes
Employees Worked With
John Gomez
Jun 26, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the great review and 5 star- rating, Garcia! We appreciate your loyalty!

June 23, 2020

Jerry Wang was outstanding. Finance manager too, don’t remember his name. Very pleasant. Thank you Honda Reeves. I would most definitely refer someone to you guys. I will be back. More

by Diana
Recommend Dealer
Yes
Employees Worked With
Jerry Wang, Raul Barba
Jun 24, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the great review and 5 star- rating, Diana! We're happy to hear Jerry was able to help you out!

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