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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,128 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,128 reviews

August 13, 2020

We have taken our four Honda’s for service for thirteen years. We always ask for Trinity Guzman she is the best we have had. We always get treated well. We have waited for her to return from vacation to ge More

by Baymarhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for taking the time to share this positive feedback and 5 star- rating!

August 12, 2020

Went to a few different dealerships and was given the run around. I talked to Aldo and told him exactly what I wanted and told him I didn’t want no run around. He was very helpful and made it happen extremel More

by Eliashuerta28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo
Aug 12, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback and 5 star- rating, Elias!

August 11, 2020

Outstanding customer service. Trinity made the process seamless. Explained what my car needed for my approval and reviewed what would be needed on next visit. Great job! More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for taking the time to share this positive feedback and 5 star- rating, Laura!

August 11, 2020

This dealer had Great service it was clean and healthy and safe environment the employees were very organized car service was great thank you for your service More

by Pbrivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hanson
Aug 12, 2020 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5 stars and this awesome feedback!

August 10, 2020

I had a really good experience at Norm Reeves Honda in West Covina. Sam in the service department was a great help and went above and beyond the call of duty. That kind of service is how businesses should More

by eroq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Tung
Aug 11, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the fantastic feedback and 5 star- rating! We are so happy to hear your experience with us was a great one!

August 05, 2020

Joshua Martinez always helps me when I bring in my vehicle. He is always honest with how long my car will take and makes sure I have a ride back home. Thank you 🙏🏼 More

by melissagallardo626
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Aug 06, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback about Joshua and 5 star- rating, Melissa!

August 04, 2020

My experience was very pleasant. I was in and out in no time with a car I am really happy with. My sales person was awesome. I will recommend friend's or family looking for a car to visit Norm Reeves Honda More

by EB
Recommend Dealer
Yes
Employees Worked With
Alfredo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you so much for the positive feedback about your recent experience at our dealership and 5-star rating, EB!

August 03, 2020

John Gomez was a great salesman, very helpful and made the process very smooth. Super cool guy to work with and had a great attitude. More

by Jason Collins
Recommend Dealer
Yes
Employees Worked With
John Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the great review about John and 5 star- rating, Jason!

August 02, 2020

Courteous, fast and quick professional service was provided. Satisfied with the quality of work and most importantly, the handling of COVID19. thank you very much More

by Julio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez Luna
Aug 03, 2020 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5 stars and this awesome feedback, Julio!

August 01, 2020

I went in for a scheduled maintenance and had the pleasure of working with Gabriela D. I would highly recommend asking for her. Thanks again! More

by BriaSowell
Recommend Dealer
Yes
Employees Worked With
Dominguez, Gabriela
Aug 03, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback about Gabriela and 5 star- rating, Bria!

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