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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,131 Reviews

1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,131 reviews

September 02, 2024

I was listened to as far as my needs. I’m very happy with my HRV, trade-in and price. More

by Lina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aric
Sep 03, 2024 -

Norm Reeves Honda Superstore West Covina responded

We wish you the very best with your new Honda HR-V, Lina! We're pleased, too, that your trade-in transaction went so well. Thank you, and we look forward to seeing you again!

August 31, 2024

I had a pleasant experience as it was quick and efficient. Car was clean and delivery was good. More

by Alanwsf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Warren ; Tanisha ; Richard yu , Andrew Brown
Sep 03, 2024 -

Norm Reeves Honda Superstore West Covina responded

We're happy that we could celebrate you getting a new Honda, Alan! Thanks for giving us your business, and we hope to see you in the future.

August 29, 2024

They help me to the very end and got my the van i wanted. Thank you More

by Sam franco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Dababneh, Chris Dao, Marlon Castellanos
Aug 29, 2024 -

Norm Reeves Honda Superstore West Covina responded

Congratulations on your new Honda van, Sam! We're happy that you received the help that you needed to make the right decision. We look forward to seeing you again at your next appointment. Thank you!

July 21, 2024

Knowledge of all vehicles , very patient and understanding of what vehicle fit my needs as a client . More

by agam1303
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Tang
Jul 22, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for your kind words! We're thrilled to hear that our team was patient and helped you find the perfect vehicle for your needs.

July 21, 2024

Jimmy Tang did a great job to answer my questions, and helped me with delivery of my new as well as trade-in cars from/ to dealer. More

by Fadi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Pena, Jimmy Tang
Jul 22, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for sharing your experience! We're delighted to hear that Jimmy was able to assist you so effectively.

July 19, 2024

It was a great experience. Marcus was knowledgable, friendly, and most importantly not pushy. And in finance, Amer was pleasant and friendly. I'm happy with my purchase at Norm More

by kmiranda_arauz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Ordaz, Amer Dababneh
Jul 19, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for taking the time to leave us this feedback. We are so pleased to see you had a 5-star experience with Marcus and Amer at our dealership. We look forward to seeing you again in the future. Take care!

July 14, 2024

Jimmy was very easy to interact with. He doesn’t act like a salesman. He listened to what I wanted and made every effort to help me find what I was looking for. Everyone at the dealership More

by chrisrawlings9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Tang
Jul 17, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for your loyalty and kind words, we appreciate your trust in us and Jimmy. Enjoy your new Honda Accord!

July 04, 2024

It was the best car buying experiences I have ever had. Everyone I dealt with was very courteous and helpful. I really appreciated how easy and painless it was. Excellent customer service and very frien More

by Beergnome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amer Dababneh, Kunaal Sharma
Jul 05, 2024 -

Norm Reeves Honda Superstore West Covina responded

We are very happy to hear this! We always want to give our customers the best experience possible and are so glad that was the case for you. Thank you for this feedback and have a great day!

July 01, 2024

Armando was great helping us out when purchasing a car. Extremely helpful and always nice when helping us out. We also had a great talk More

by Anareli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Garcia , Carlos Garcia
Jul 01, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for sharing your positive experience with Armando! We're thrilled to hear that he was extremely helpful, nice, and enjoyable to talk to during your car purchase!

June 30, 2024

It was a real pleasure to work John Gomez and Maurice (the finance person, sorry can't remember his last name). I knew exactly what I was looking for, John brought out the vehicle and was very knowledgea More

by Sissy.Jean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice ? (Finance Department), John Gomez
Jul 01, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for sharing your wonderful experience with John and Maurice! We're delighted to hear that they made your car buying process so smooth and easy. It's great to know that we could meet your expectations on the trade-in and provide the knowledge you needed. Enjoy your new vehicle!

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