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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,128 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,128 reviews

October 03, 2020

I wish I was told the car needed to be driven several miles at a steady speed to reset the emission computers I had to pay for two smog checks. The first was a no pass, no readings from the emissions s More

by Roknrnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unkown
Oct 07, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate this feedback.

October 02, 2020

Joshua is my go to service attendant he is the reason why I keep returning to this dealership for my service he is courteous & explains thoroughly More

by Auggie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua
Oct 07, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the positive feedback about Joshua and 5-star rating, Auggie!

October 01, 2020

When I arrived at the dealership I was greeted by a young man and explained to me the procedure and told me to wait in the waiting area.Few minutes gone by another person came he introduced him self as Sam H More

by Terez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 01, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to share about your experience and we appreciate your feedback, Terez!

September 29, 2020

shanaz and eman helped me to have good deal and leave dealership very satisfied .they stay until closed to late to finishe and give me my new car More

by MAXIMAN34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahnaz Darianavardian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the 5-stars and great review! Congratulations on your new car!

September 24, 2020

Very friendly and helpful. The representative Paul Pham was courteous and explained all the services needed and was very patient and answered all my questions. More

by Honda2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Pham
Sep 25, 2020 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5-star rating and positive feedback about Paul!

September 23, 2020

My wife and I have bought 2 cars from Louis Mesquita. My Daughter also bought a vehicle from louis. We have referred others to Louis, because he always treats everyone with respect, dignity, and patience. H More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Hovanessian, Louis Mesquita
Sep 25, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to share about your experience and the 5-star rating, Carlos! We really appreciate your loyalty!

September 22, 2020

We had a great experience working with Norm Reeves Honda Superstore West Covina on the purchase of our new CR-V. All of the staff were up-front and forthright in their negotiations. We will definitely be More

by sdemerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sami Yazouri 5 stars
Sep 23, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the 5-star rating and positive review! Congratulations on your new CR-V!

September 20, 2020

For 30 years West Covina Honda always treats me like family and takes excellent care of me I have purchased and serviced many cars through those years More

by margepowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Salama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan luna, Louis Mesquita
Sep 21, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the 5-star rating and positive review, Marge! We appreciate your loyalty!

September 19, 2020

We are very happy with the service we received. They fixed the problem in a timely manner and we were treated very well. Special thanks to Joshua Martinez our Service Consultant. More

by Timlin1980
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Sep 21, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to share about your experience with Joshua and the 5-star rating, Tim!

September 17, 2020

I had an amazing experience when buying my car. The sales rep Manuel Alonzo also was amazing and went above and beyond when helping pick my car and provided word class customer service. Oscar Rivas in financ More

by Javier.ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Rivas, Manny Alonzo
Sep 18, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to give us a 5-star rating and positive review, Javier! We are so happy to hear your experience at our dealership was an amazing one!

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