Norm Reeves Honda Superstore West Covina

We had an excellent experience at Norm Reeves superstore. Stan is very helpful and attentive with our needs . Same with Oscar at the finance. Great time Stan is very helpful and attentive with our needs . Same with Oscar at the finance. Great time More

This dealership is awesome to do business with. I just brought my third Honda at this location and everything went smooth and everyone is nice and professional. brought my third Honda at this location and everything went smooth and everyone is nice and professional. More

Jacob and George went above and beyond to make my car buying experience one to remember. This has now become my Honda dealership of choice. buying experience one to remember. This has now become my Honda dealership of choice. More

We are very happy with our new car! Jerry was very helpful! Him and Jhon got is a great deal and we also got the best Beal out off our trade-in car. Thanks Guys!! helpful! Him and Jhon got is a great deal and we also got the best Beal out off our trade-in car. Thanks Guys!! More

Moah was really good at helping us find what we needed. I was surprised to see that the finance guy that helped us was not wearing a mask but was behind the plastic partition. Other staff walked around and i was surprised to see that the finance guy that helped us was not wearing a mask but was behind the plastic partition. Other staff walked around and into the finance department without wearing masks. Didn’t see much sanitizing going on during the almost 5 hours we were there especially during this pandemic. More

Had a pleasant experience working with Jason Fang. Finance guy didn’t make me feel that great afterwards. Trading evaluation was insulting. Noticed that some other customers were not wearing a mask Finance guy didn’t make me feel that great afterwards. Trading evaluation was insulting. Noticed that some other customers were not wearing a mask and employees kept working with them More

Service Rep (Jospeh Huynh) is extremely helpful. I mentioned I am relocating out of state and wanted to make sure my car was in the best shape for the drive. He helped me pick out certain services tai mentioned I am relocating out of state and wanted to make sure my car was in the best shape for the drive. He helped me pick out certain services tailored to my situation and I feel more safe doing this long drive. The wait time was reasonable and staff is very nice. More

The service department/advisors at Norm Reeves Honda West Covina are very professional and are very helpful and informative! Trinity explained everything I needed for my vehicle and was not pressured into ge Covina are very professional and are very helpful and informative! Trinity explained everything I needed for my vehicle and was not pressured into getting service not needed. Time waited was right inline with estimated promise time! More

Joshua was friendly and informative about the service that would be completed on my car and reviewed the suggestions for my future visit. Great customer service. Thank you. that would be completed on my car and reviewed the suggestions for my future visit. Great customer service. Thank you. More

I came in to fix my A/C compressor two months ago. Since the dealership did not have the parts in stock, they told me they would call me back ASAP and put the part under urgent order. Throughout the wait ti the dealership did not have the parts in stock, they told me they would call me back ASAP and put the part under urgent order. Throughout the wait time of two months, Mr. Sanchez stayed in contact with me giving me monthly updates. When it was available, he helped me schedule an appointment the morning after and fixed it immediately. I appreciated his friendliness and constant care for his customers. Even though there are other dealerships near me, I would be more than happy to drive a little further to work with Mr. Sanchez again! More