Norm Reeves Honda Superstore West Covina

This review is for service. Had to get my vehicle towed and left it there using the over night drop box. It was simple and got a call shortly after opened with the diagnosis. and left it there using the over night drop box. It was simple and got a call shortly after opened with the diagnosis. More

Excellent service especially by Trinity Car was ready when promised and completed work explained. Because of COVID I had to wait for car. Waiting area pleasant and clean. when promised and completed work explained. Because of COVID I had to wait for car. Waiting area pleasant and clean. More

The place is clean and receiving area is organize for appointment and also when they bring your car the seat is covered with plastic maybe the part department need to double check the part your buying li appointment and also when they bring your car the seat is covered with plastic maybe the part department need to double check the part your buying like 2015 Crv steering wheel cover is medium not small ,thanks More

Simple, very helpful people make me think that I can Come back anytime and get any problem with my car taken care. Thank you very much back anytime and get any problem with my car taken care. Thank you very much More

Service Department always very efficient and have always appreciated the customer service. There is another Honda dealer closet to my home but I prefer driving to Norm Reeves appreciated the customer service. There is another Honda dealer closet to my home but I prefer driving to Norm Reeves More

Anthony Sanchez was very professional. He didn’t give us appropriate time and cost in regards to toe service we needed. Thank you Anthony Sanchez appropriate time and cost in regards to toe service we needed. Thank you Anthony Sanchez More

I scheduled an appointment and was checked in very quickly. I was also notified about when my next service will be needed which I really appreciate because I am forgetful. Juan in the service departme quickly. I was also notified about when my next service will be needed which I really appreciate because I am forgetful. Juan in the service department was a great help! Will definitely bring my Civic back for my next service. More

Mo’s was respectful, professional, & nice, he made everything easy, fast and made sure we left completely satisfied. Thank you Mo :) we’ll be back everything easy, fast and made sure we left completely satisfied. Thank you Mo :) we’ll be back More

My sales rep Joel Ortega was extremely helpful. Took his time explaining everything to me. I had a lot of questions he’s very knowledgeable. He kept me informed on every step to complete sale. He’s very res time explaining everything to me. I had a lot of questions he’s very knowledgeable. He kept me informed on every step to complete sale. He’s very respectful and I enjoyed purchasing car from Norm Reeves. I also dealt with Ryan in Finance he had a lot of patiences with me. He explained all warrants and broke it down. Very helpful. My husband is thinking of buying a car. I highly recommend Norm Reeves to my family and friends no stress easy to purchase. Joel also set up my screen touch, I am not good with technology. I’m very thankful. More

Brandon from Service is who helped me. he is not listed on the drop down menu listed below. He is always great to work with! on the drop down menu listed below. He is always great to work with! More