Back

Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,090 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
Contact Dealership

1840 E Garvey Ave S

West Covina, CA

91791

Directions

By Type

Showing 1,090 reviews

November 24, 2020

Joshua was friendly and informative about the service that would be completed on my car and reviewed the suggestions for my future visit. Great customer service. Thank you. More

by Kimberly S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Nov 25, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the 5-stars and great review about Joshua, Kimberly!

November 24, 2020

I came in to fix my A/C compressor two months ago. Since the dealership did not have the parts in stock, they told me they would call me back ASAP and put the part under urgent order. Throughout the wait ti More

by ee1723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sanchez
Nov 25, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to give us a 5-star rating and positive review about Mr. Sanchez!

November 23, 2020

Jesse, Samuel and Abraham were all great, and made buying our new car a comfortable and fun experience. They were all very knowledgeable, professional and friendly. We got a good deal on the exact car we wan More

by herman.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, Samuel, Abraham
Nov 23, 2020 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5-star rating and positive feedback!

November 22, 2020

Comfortable service. Reasonable price. Professional advised. I will recommend my friends to buy their new car. I will come back to buy my another new car soon. More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Salama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Wang
Nov 23, 2020 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5-star rating and positive feedback, Angela!

November 21, 2020

Brandon’s service was great as always! I always get my oil changed and the quality of work is great. They even replaced my parking light. Thanks More

by ray_rocha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 23, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the 5-star rating and sharing about your recent experience at our dealership, Ray!

November 20, 2020

I would most definitely recommend this dealership no matter the reason for your visit. The staff members are always nice and get the job done! More

by BriaSowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sanchez, Anthony
Nov 23, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the positive feedback and 5-star rating, Bria!

November 15, 2020

Great customer service, communication was appreciated, and super friendly assistance from Josh Martinez. Josh was friendly from the get go with humor and shared with the possible cost with a clear explana More

by Roni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Martinez
Nov 16, 2020 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5-star rating and positive feedback about John, Roni!

November 15, 2020

Great customer service. Clean. Always helpful. Always explains into detail what is being done with the car. Never feel taken advantage of. Always dressed in professional manner More

by Brandismacias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 16, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the 5-stars and great review, Brandi!

November 13, 2020

Overall good. Repair tech left part of the air intake loose (sloppy work). The manager had to fix it. Advisor was very helpful and knowledgeable. More

by John755
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate this great review and positive rating, John!

November 09, 2020

Went in said what I wanted and what payment I wanted and I got it. Thank you Stan and Ryan for helping me through the process. More

by daviddiaz3700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan, Ryan
Nov 09, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to give us a 5-star rating and positive review about Stan and Ryan, David!

...
52
...