Norm Reeves Honda Superstore West Covina

Excellent customer care from their service department personnel, particularly Joe Huynh. For the last 7-8 years, l have used Norm Reeves Honda to care for my older Accord and have never had a complaint o personnel, particularly Joe Huynh. For the last 7-8 years, l have used Norm Reeves Honda to care for my older Accord and have never had a complaint or problem with the service provided. On my last service, Joe’s partner, Anthony Sanchez also assisted me, and provided prompt and courteous service. Overall, the entire service department gets a big “thumbs-up” from me. 👍 More

Juan Luna is friendly and nice!! The service is good but they (Honda) should take into account that this pandemic has affected people a lot economically. they (Honda) should take into account that this pandemic has affected people a lot economically. More

Service Advisor Samuel Tung is very courteous and professional. A great asset to Norm Reeves Honda of West Covina. 5 STARS for Samuel Tung at the Service Department. professional. A great asset to Norm Reeves Honda of West Covina. 5 STARS for Samuel Tung at the Service Department. More

I have a great experience with Samuel Tung at the Norm Reeves Honda Superstore in West Covina. He has exceptional customer service and explaining the reason of repair but not just let me pay for the fees. Reeves Honda Superstore in West Covina. He has exceptional customer service and explaining the reason of repair but not just let me pay for the fees. More

Too soon to rate quality of work. Based on past experience, work has been good. I assume price is std rates. Trinity was very friendly and professional. experience, work has been good. I assume price is std rates. Trinity was very friendly and professional. More

Thank you to Brandon and the technicians for taking such good care of my car. Even though it was a busy Saturday, my car was done in a timely manner and was checked thoroughly. good care of my car. Even though it was a busy Saturday, my car was done in a timely manner and was checked thoroughly. More

Terrence Espiritu, internet/fleet manager is nice, respectful and helpful to shorten my buying experience at Norm Reeves. He is very knowledge on the suv am interested in. respectful and helpful to shorten my buying experience at Norm Reeves. He is very knowledge on the suv am interested in. More

We are very pleased with Norms Reeves Honda west covina. This is our 2nd car from there. This time Mr. Jerry Wang did a great job as our consultant. He was patient and professional This is our 2nd car from there. This time Mr. Jerry Wang did a great job as our consultant. He was patient and professional More

Very accommodating when I need service or just to answer any question I have. The staff is very polite and helpful, their service is great an affordable. They will let you know what maintenance service is n any question I have. The staff is very polite and helpful, their service is great an affordable. They will let you know what maintenance service is needed now and what can wait. Very satisfy with this store since I bought my 2006 Pilot and now with my 2016 Pilot. Anthony Sanchez provided me with great service. More

Reasonable and accommodating, didn’t free pressure to add additional maintenance when not needed. Got out after about 2hrs. They offer pick and drop off also if requested but this time I just waiting and too additional maintenance when not needed. Got out after about 2hrs. They offer pick and drop off also if requested but this time I just waiting and took a walk to get some exercises. More