Back

Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,090 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
Contact Dealership

1840 E Garvey Ave S

West Covina, CA

91791

Directions

By Type

Showing 1,090 reviews

February 11, 2021

The place is clean and receiving area is organize for appointment and also when they bring your car the seat is covered with plastic maybe the part department need to double check the part your buying li More

by victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Norm Reeves Honda Superstore West Covina responded

Victor, we appreciate the great feedback and 5-star rating. We hope to see you again, have a great day!

February 11, 2021

Simple, very helpful people make me think that I can Come back anytime and get any problem with my car taken care. Thank you very much More

by gabrielrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Feb 12, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the wonderful 5-star review, Gabriel! You are always welcome, don't hesitate to let us know if we can help you. Take care!

February 05, 2021

Service Department always very efficient and have always appreciated the customer service. There is another Honda dealer closet to my home but I prefer driving to Norm Reeves More

by Lila.sannicolas499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez
Feb 08, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the positive feedback and 5-star rating, Lila!

February 03, 2021

Anthony Sanchez was very professional. He didn’t give us appropriate time and cost in regards to toe service we needed. Thank you Anthony Sanchez More

by Lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sanchez
Feb 03, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the 5-star review, Lucy! Take care!

February 01, 2021

I scheduled an appointment and was checked in very quickly. I was also notified about when my next service will be needed which I really appreciate because I am forgetful. Juan in the service departme More

by Mybelle717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Luna
Feb 01, 2021 -

Norm Reeves Honda Superstore West Covina responded

We appreciate this great review and feedback! Very pleased to hear your service visit went well and we look forward to having you back. Take care!

January 31, 2021

Mo’s was respectful, professional, & nice, he made everything easy, fast and made sure we left completely satisfied. Thank you Mo :) we’ll be back More

by vfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo
Feb 01, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for this 5-star review! Pleased to hear you had such a good experience with Mo. We look forward to your next visit!

January 29, 2021

My sales rep Joel Ortega was extremely helpful. Took his time explaining everything to me. I had a lot of questions he’s very knowledgeable. He kept me informed on every step to complete sale. He’s very res More

by Sherrypie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Ortega 5 stars
Jan 29, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for taking the time to share this wonderful review and feedback! Congrats on your new car and enjoy!

January 28, 2021

Brandon from Service is who helped me. he is not listed on the drop down menu listed below. He is always great to work with! More

by isuarez12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 29, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the great feedback on Brandon and happy to hear you had a great service experience. Thanks for sharing and the 5-star rating!

January 27, 2021

Josh was great and the service was fast and professional.That's all I really have to say so I'm just getting in my 25 words. Thanks More

by asandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
josh
Jan 27, 2021 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5-star review. Thank you!

January 25, 2021

Working with Sami Yazouri was outstanding. The wait to conclude the finance transaction was disappointing since the wait was 1.5 hrs but Oscar Rivas was good. More

by Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Yazouri - Internet Sales; Oscar Rivas - Finance
Jan 25, 2021 -

Norm Reeves Honda Superstore West Covina responded

Art, glad to hear you had a great experience working with Oscar and Sami! We appreciate you taking the time to leave a review and high rating!

Jan 26, 2021 -

Art responded

You can be sure that we will be returning to Norm Reeves Honda for our next Honda!

...
49
...