Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Norm Reeves Honda Superstore West Covina
West Covina, CA
1,090 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,090 reviews
February 24, 2021
I have a great experience with Samuel Tung at the Norm Reeves Honda Superstore in West Covina. He has exceptional customer service and explaining the reason of repair but not just let me pay for the fees. Reeves Honda Superstore in West Covina. He has exceptional customer service and explaining the reason of repair but not just let me pay for the fees. More
by yuna35
Employees Worked With
Samuel Tung
February 24, 2021
Service Advisor Samuel Tung is very courteous and professional. A great asset to Norm Reeves Honda of West Covina. 5 STARS for Samuel Tung at the Service Department. professional. A great asset to Norm Reeves Honda of West Covina. 5 STARS for Samuel Tung at the Service Department. More
by lyngmail
Employees Worked With
Samuel Tung
February 23, 2021
Too soon to rate quality of work. Based on past experience, work has been good. I assume price is std rates. Trinity was very friendly and professional. experience, work has been good. I assume price is std rates. Trinity was very friendly and professional. More
by Roy
Employees Worked With
February 22, 2021
Thank you to Brandon and the technicians for taking such good care of my car. Even though it was a busy Saturday, my car was done in a timely manner and was checked thoroughly. good care of my car. Even though it was a busy Saturday, my car was done in a timely manner and was checked thoroughly. More
by Jadine
Employees Worked With
Brandon Hanson
February 22, 2021
Terrence Espiritu, internet/fleet manager is nice, respectful and helpful to shorten my buying experience at Norm Reeves. He is very knowledge on the suv am interested in. respectful and helpful to shorten my buying experience at Norm Reeves. He is very knowledge on the suv am interested in. More
by lorna.lualhati
Employees Worked With
Terrence Espiritu
February 17, 2021
We are very pleased with Norms Reeves Honda west covina. This is our 2nd car from there. This time Mr. Jerry Wang did a great job as our consultant. He was patient and professional This is our 2nd car from there. This time Mr. Jerry Wang did a great job as our consultant. He was patient and professional More
by Hoda
Employees Worked With
Jerry Wang
February 17, 2021
Reasonable and accommodating, didn’t free pressure to add additional maintenance when not needed. Got out after about 2hrs. They offer pick and drop off also if requested but this time I just waiting and too additional maintenance when not needed. Got out after about 2hrs. They offer pick and drop off also if requested but this time I just waiting and took a walk to get some exercises. More
by osirisx2x
Employees Worked With
Gabriela Dominguez
February 17, 2021
Very accommodating when I need service or just to answer any question I have. The staff is very polite and helpful, their service is great an affordable. They will let you know what maintenance service is n any question I have. The staff is very polite and helpful, their service is great an affordable. They will let you know what maintenance service is needed now and what can wait. Very satisfy with this store since I bought my 2006 Pilot and now with my 2016 Pilot. Anthony Sanchez provided me with great service. More
by mcsanchez44
Employees Worked With
Anthony Sanchez
February 13, 2021
Excellent service especially by Trinity Car was ready when promised and completed work explained. Because of COVID I had to wait for car. Waiting area pleasant and clean. when promised and completed work explained. Because of COVID I had to wait for car. Waiting area pleasant and clean. More
by Ybarra_j
Employees Worked With
February 13, 2021
This review is for service. Had to get my vehicle towed and left it there using the over night drop box. It was simple and got a call shortly after opened with the diagnosis. and left it there using the over night drop box. It was simple and got a call shortly after opened with the diagnosis. More
by Partyof4
Employees Worked With
