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Norm Reeves Honda Superstore West Covina
West Covina, CA
1,128 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,128 reviews
April 06, 2021
Norm Reeves Honda is efficient, courteous and extremely friendly. They provide you excellent care in a timely and efficient manner. I would recommend them to all my friends and family. friendly. They provide you excellent care in a timely and efficient manner. I would recommend them to all my friends and family. More
by Heygois
Employees Worked With
Samuel Tung
April 05, 2021
Got me in and out quickly. Reviews my previous service record to ensure I was not being charged for services not needed. My car was ready before the promised time. record to ensure I was not being charged for services not needed. My car was ready before the promised time. More
by Thccatbert
April 05, 2021
Trinity Gussman has always been very helpful and knowledgeable regarding my car. She has been helping me over five years and her help was outstanding. knowledgeable regarding my car. She has been helping me over five years and her help was outstanding. More
by dpnaik6
Employees Worked With
April 03, 2021
Service customer kept me informed of the order process, to the day it arrived. The repair was done quickly and I was left very satisfied with the entire scenario. to the day it arrived. The repair was done quickly and I was left very satisfied with the entire scenario. More
by ocowi
Employees Worked With
Antonio Lopez
April 03, 2021
A great experience trading in my 2014 CRV, and driving out with a 2021 CRV. Sales person Louis Mesquita was friendly, attentive and knowledgeable. I was able to select a vehicle from inventory, complete out with a 2021 CRV. Sales person Louis Mesquita was friendly, attentive and knowledgeable. I was able to select a vehicle from inventory, complete the paperwork and drive off in less than four hours! More
by Mario Vasquez
Employees Worked With
Louis Mesquita
April 02, 2021
Excellent, Fast, knowledgeable, courteous and friendly service received. I went for a recall service appointment, so there's not much I can add. Thank you. service received. I went for a recall service appointment, so there's not much I can add. Thank you. More
by L. V.
Employees Worked With
Justin Lingao
April 02, 2021
Extremely rude and unprofessional customer service from John Salama. He clearly needs training on basic customer service ethics, especially on how to speak to his customers with respect. Giving him even 1 John Salama. He clearly needs training on basic customer service ethics, especially on how to speak to his customers with respect. Giving him even 1 star rating is being too generous, I would rate him zero stars if I could More
by syhus
Employees Worked With
April 01, 2021
Gabriela Rodriguez in Service Dept.was very courteous and she was very helpful with all my needs. Has great customer service skills and professional and friendly she was very helpful with all my needs. Has great customer service skills and professional and friendly More
by Henry ramos
Employees Worked With
Gabriela Rodriguez
April 01, 2021
Staff was courteous, efficient and knowledgeable from check in to service rep. Gabriel Dominguez - I give her 5 Stars. Gabriel sent me text, emailed and called with information re the service. check in to service rep. Gabriel Dominguez - I give her 5 Stars. Gabriel sent me text, emailed and called with information re the service. More
by jmfreking
Employees Worked With
Gabriel Dominguez
March 30, 2021
Jimmy is very friendly, helpful, patient & professional. We can't find anything that we are not satisfied with his assistance when leasing the Honda Civic at Norm Reeves W. Covina. We can't find anything that we are not satisfied with his assistance when leasing the Honda Civic at Norm Reeves W. Covina. More
by wchow8
Employees Worked With
Jimmy Tang
