Norm Reeves Honda Superstore West Covina

The service was great as usual. The service on my vehicle was quoted within a 30 minute window and the service was completed within that time window. vehicle was quoted within a 30 minute window and the service was completed within that time window. More

I always receive amazing service at this dealership and will continue to bring my Accord in for service in addition to purchasing new vehicles here. will continue to bring my Accord in for service in addition to purchasing new vehicles here. More

Yes I would definitely recommend Norm Reeves Honda to my friends and family for both the service and the auto that you get. Thank you. friends and family for both the service and the auto that you get. Thank you. More

Competent and professional. I have many years of experience, ran all of the shops for a national truck carrier, 12000 trucks and 48000 pieces of trailing equipment. experience, ran all of the shops for a national truck carrier, 12000 trucks and 48000 pieces of trailing equipment. More

Valentine has taken care of my car on several occasions. Valentine has taken care of my car on several occasions. The problems have at times been unusual, but he has always gone out of his way to make sure Valentine has taken care of my car on several occasions. The problems have at times been unusual, but he has always gone out of his way to make sure the truck is repaired. Valentine is very professional and approachable. He keeps me informed of all aspects of the service. More

Good costumer service good speed of service very hospitality clean quite and nice place to stay there waiting for you’re car nice people there. hospitality clean quite and nice place to stay there waiting for you’re car nice people there. More

This is my second corporate lease experience with Norm Reeves Honda at West Covina. It started with a phone call to Guy Gorden (my sales contact with the dealership 3 years ago), who despite the fact that Reeves Honda at West Covina. It started with a phone call to Guy Gorden (my sales contact with the dealership 3 years ago), who despite the fact that was not in the new Car Lease department anymore, took the time and effort to facilitate my second lease transaction with introducing me to his colleagues Tyler Brogden and Bob Alvarez. Great team who made the transaction very smooth.. GREAT DEALERSHIP More

Friendly staff... good customer service.Informative Friendly staff... good customer service. Informative regarding services needed. From checking in to service completed has been great. Samuel is ve Friendly staff... good customer service. Informative regarding services needed. From checking in to service completed has been great. Samuel is very helpful in answering my questions.. very courteous. More

My experience was great with Joel Ortega he was not pushy and listen to my need and what we were going to do for our purchase job well done. and listen to my need and what we were going to do for our purchase job well done. More

Jimmy is the man!I went through 3 different dealers Jimmy is the man! I went through 3 different dealers looking for the Sonic Grey 2021 Accord Sport 2.0T. When I got into contact with Jimmy over the p Jimmy is the man! I went through 3 different dealers looking for the Sonic Grey 2021 Accord Sport 2.0T. When I got into contact with Jimmy over the phone at the West Covina location, I was very straight forward with what I wanted to pay, the down-payment I had, a trade in, and I didn't want to waste anyone's time. My question was, what can you do for me? He tells me, "Oh believe me, I won't waste your time nor mine." Perfect! Calculated everything and assured me he'd get me what I wanted. We met in person and Jimmy had me out of there in 3 hours with the exact car and color I wanted. He worked hard for me to leave the dealership extremely satisfied. Jimmy paid close attention to my needs. He is very charismatic, informative, rational, and attentive. When I went back a few days later to have the clear guards added, I was waiting and Jimmy came and gave me an ice cream bar! It's the small things that Jimmy did that didn't make me feel like a another transaction. Thank you and well done! More