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Norm Reeves Honda Superstore West Covina
West Covina, CA
1,115 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,115 reviews
September 08, 2024
Sales Person was very rude. Was interested in a Civic Type R with intention to buy. I have been dying to see one in person for a while to actually sit and see how the racing Was interested in a Civic Type R with intention to buy. I have been dying to see one in person for a while to actually sit and see how the racing seats fit. I finally had the opportunity at this dealer. Unfortunately the sales person helping me, Kunaal Sharma would not let me sit in the car. When I asked why, he told me it was because of risk of property theft (specifically the shift nob). I was shocked to say the least. Not only was he not going to let me sit in the car, he inferred I had some sort of nefarious intentions. I had to ask again informing him of how absurd it is to try to buy a car without even sitting in it and he finally let me. I have never been treated so rudely by a Honda sales person. Unfortunately, this made me reconsider buying the car from this sales person and I ended up going to another dealer. Never had issues at this dealer and I bring my car into service all the time. I helped a friend get his Civic from here too so I don't know what happened this time. More
by gcivicR2025
Employees Worked With
September 08, 2024
Bought the car from Jimmy Tang. Excellent smooth easy transaction. No hassel and no playing trick. Felt the quick transaction was right to the point. The OTD price was right and fai Excellent smooth easy transaction. No hassel and no playing trick. Felt the quick transaction was right to the point. The OTD price was right and fair to us compared to few other dealerships we went to. Thank you Mr Jimmy! More
by Umi
Employees Worked With
September 05, 2024
Friendly and cheerful staff specifically Marlon sales person and Andrew in finance Thanks so mucj person and Andrew in finance Thanks so mucj More
by Soty
September 03, 2024
John Gomez made sure we had the best experience at NRHonda! We couldn’t have asked for a better car buying experience. NRHonda! We couldn’t have asked for a better car buying experience. More
by smendoza626
August 31, 2024
I had a pleasant experience as it was quick and efficient. Car was clean and delivery was good. efficient. Car was clean and delivery was good. More
by Alanwsf
August 29, 2024
July 21, 2024
Knowledge of all vehicles , very patient and understanding of what vehicle fit my needs as a client . understanding of what vehicle fit my needs as a client . More
by agam1303
Employees Worked With
July 21, 2024
Jimmy Tang did a great job to answer my questions, and helped me with delivery of my new as well as trade-in cars from/ to dealer. helped me with delivery of my new as well as trade-in cars from/ to dealer. More
by Fadi
July 19, 2024
It was a great experience. Marcus was knowledgable, friendly, and most importantly not pushy. And in finance, Amer was pleasant and friendly. I'm happy with my purchase at Norm Marcus was knowledgable, friendly, and most importantly not pushy. And in finance, Amer was pleasant and friendly. I'm happy with my purchase at Norm Reeves @ W.C.! Thanks. More
by kmiranda_arauz
