Norm Reeves Honda Superstore West Covina

The best dealership! The staff is diverse, friendly and honest. We have worked with Jerry, Levelle and Kari and they were all pros. Customer service with expertise. honest. We have worked with Jerry, Levelle and Kari and they were all pros. Customer service with expertise. More

The Service department is always actively trying to be helpful. The two men that helped me were great. They are very accommodating and work with your schedule. helpful. The two men that helped me were great. They are very accommodating and work with your schedule. More

Online scheduling didn’t work so called in and got next day appointment. Decided to walk in also around 3 pm since were doing errands in the area and had a ride home. Were willing to leave the car overn day appointment. Decided to walk in also around 3 pm since were doing errands in the area and had a ride home. Were willing to leave the car overnight for next day service but were accommodated for same day service (A1 and 7) and got the car back by 4:30 pm, much faster than expected. Reasonable price. Purchased here in 2016 and all services have been done here. More

Sam T. expedited the service for me which is much appreciated. Plastic cover and paper mat were left in the car, I wish they would have removed them before they turnover the car back to me. appreciated. Plastic cover and paper mat were left in the car, I wish they would have removed them before they turnover the car back to me. More

Alfredo was professional, very kind and straight to the point. He knew exactly what we needed and gave us some pointers to help with decision making. We will definitely refer him and use his service in the point. He knew exactly what we needed and gave us some pointers to help with decision making. We will definitely refer him and use his service in the future. The process was fast and easy. I would also like to say Ish in finance was super upbeat and had a great energy with a good level of professionalism. More

Our family needed our CR-V looked over in advance for a road trip. Valentin made the process fast and smooth. The work was completed on time with no issues. This is our first trip with the Honda, so lookin road trip. Valentin made the process fast and smooth. The work was completed on time with no issues. This is our first trip with the Honda, so looking forward to it! More

Very nice facility. The staff was very friendly and helpful helpful More

Great service personal timely service as promised.. and quality work. quality work. More

Service writer Christopher Silva responded quickly to my message. Ordered my tires and scheduled my appt. I waited for my service and Christopher kept me informed and I got to keep my quoted price from Ma message. Ordered my tires and scheduled my appt. I waited for my service and Christopher kept me informed and I got to keep my quoted price from March 26, 2021. Excellent service. More

The service we received was provided in a timely manner. We had a 9:00 a.m. appointment & our CRV was checked in right on time. Trinity was professional In handling our service as she is knowledgeable and c We had a 9:00 a.m. appointment & our CRV was checked in right on time. Trinity was professional In handling our service as she is knowledgeable and clear in answering my questions. She was also helpful in making suggestions for future service. Her pleasant demeanor makes our service visits comfortable. Thank you Trinity! More