Back

Norm Reeves Honda Superstore West Covina

West Covina, CA

4.7
1,132 Reviews

1840 E Garvey Ave S

West Covina, CA

91791

Directions

By Type

Showing 1,132 reviews

September 26, 2021

When we first came in we were greeted by employees.All employees where very nice and helpful and very respectful. More

by Elizabeths27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fang
Sep 28, 2021 -

Norm Reeves Honda Superstore West Covina responded

Hi Elizabeth, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

September 26, 2021

No games. Transparent process. Wonderful salesperson (Stan) and finance (Ibrahim). First Honda purchase, good experience. More

by John M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Sharma, Ibrahim Mouawad
Sep 28, 2021 -

Norm Reeves Honda Superstore West Covina responded

Welcome to the Honda Family, John! Congrats on your purchase!

September 19, 2021

Our sales person was Chris, he tried to make us comfortable and made his best to accommodate us according to our needs and wants! More

by lucia_latorre1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy , Chris Poole
Sep 21, 2021 -

Norm Reeves Honda Superstore West Covina responded

We appreciate you taking the time to leave us this 5-star feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 22, 2021 -

lucia_latorre1 responded

Thank you so much!

September 19, 2021

Very good customer service. Did not feel pressured to buy. Was treated respectfully by staff. More

by Yanira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahnaz Darianavardian
Sep 21, 2021 -

Norm Reeves Honda Superstore West Covina responded

We're glad to hear it, Yanira. Thanks for sharing your 5-star experience!

September 14, 2021

The car salesman, John G. was very friendly and honest person who found me a car I have been looking for past 9 months. Buying car experience was very smooth from the beginning to the end. More

by Sunshine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gomez
Sep 14, 2021 -

Norm Reeves Honda Superstore West Covina responded

We are very happy to have provided you with such a positive experience purchasing your new car! If you have any further questions, please give us a call. We're always happy to help!

September 06, 2021

The car salesman Stan was amazing patient and funny. Did everything in his power to help me walk out with the car I wanted. Gabe in finance was absolutely amazing as well, made me feel comfortable and expla More

by lchernandez85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Sharma, Gabriel Torres
Sep 07, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Congrats and enjoy!

September 05, 2021

Tyler was very respectful all the time start to end, his service was excellent, very clear with numbers and transaction was done in fair time. More

by glauco47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Brogden
Sep 07, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the 5-star review! We are pleased to hear you had a great experience with Tyler!

September 01, 2021

Awesome dealer ship my father and I have already leased plenty of cars here. The staff is friendly and reasonable. I would recommend this dealer ship if your looking to get a Honda! More

by Adnankhan1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahnaz Darianavardian
Sep 02, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the kind words and recommendation!

August 29, 2021

Worst customer service experience ever. Wasted my time even though I purchased. Didn’t deliver the car appropriately. I waited almost two hours for the car after I signed. They didn’t fuel the car, they p More

by TrojanEco
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Alonzo
Aug 31, 2021 -

Norm Reeves Honda Superstore West Covina responded

Hello. We are disappointed to hear about your negative car buying experience. Our team strives to provide 5-star experiences to all our customers. If you are willing, we’d like to speak with you to address your feedback. Please give our General Sales Manager, Jesse Mischner, a call at 626-756-3838. Thank you.

August 28, 2021

good service very clean very friendly and accomodating. good show room More

by joncoligado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john gomez, Ryan Lucas
Aug 31, 2021 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5-star review, thank you!

...
37
...