Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Norm Reeves Honda Superstore West Covina
West Covina, CA
1,072 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,072 reviews
July 06, 2021
Our family needed our CR-V looked over in advance for a road trip. Valentin made the process fast and smooth. The work was completed on time with no issues. This is our first trip with the Honda, so lookin road trip. Valentin made the process fast and smooth. The work was completed on time with no issues. This is our first trip with the Honda, so looking forward to it! More
by Charles W.
Employees Worked With
Valentin Frausto
Helpful July 05, 2021
Alfredo was professional, very kind and straight to the point. He knew exactly what we needed and gave us some pointers to help with decision making. We will definitely refer him and use his service in the point. He knew exactly what we needed and gave us some pointers to help with decision making. We will definitely refer him and use his service in the future. The process was fast and easy. I would also like to say Ish in finance was super upbeat and had a great energy with a good level of professionalism. More
by lizethst
Employees Worked With
July 03, 2021
Great service personal timely service as promised.. and quality work. quality work. More
by charliem_7@msn.com
July 02, 2021
Service writer Christopher Silva responded quickly to my message. Ordered my tires and scheduled my appt. I waited for my service and Christopher kept me informed and I got to keep my quoted price from Ma message. Ordered my tires and scheduled my appt. I waited for my service and Christopher kept me informed and I got to keep my quoted price from March 26, 2021. Excellent service. More
by batistajc8
Employees Worked With
Christopher Silva
June 30, 2021
The service we received was provided in a timely manner. We had a 9:00 a.m. appointment & our CRV was checked in right on time. Trinity was professional In handling our service as she is knowledgeable and c We had a 9:00 a.m. appointment & our CRV was checked in right on time. Trinity was professional In handling our service as she is knowledgeable and clear in answering my questions. She was also helpful in making suggestions for future service. Her pleasant demeanor makes our service visits comfortable. Thank you Trinity! More
by harismendi
Employees Worked With
June 29, 2021
Worst place to have a service waited over 2 hours and also forgot to reset the service reminder the told us that we can do it ourselves also forgot to reset the service reminder the told us that we can do it ourselves More
by moralesrosalita
Employees Worked With
June 29, 2021
Fantastic experience would go back 10/10 times. Valentin was professional and assisted me with a very pleasant demeanor. Looked up my file accordingly and helped me take advantage of all the outstanding ser was professional and assisted me with a very pleasant demeanor. Looked up my file accordingly and helped me take advantage of all the outstanding services within my maintenance package. Can’t possibly ask for more. More
by pgsoliman
Employees Worked With
Valentin Frausto
June 26, 2021
Everyone from the guy dropping off my car to the service writer were very professional and helpful. They addressed my needs and since I was in a hurry they got me out fast. Thank you. writer were very professional and helpful. They addressed my needs and since I was in a hurry they got me out fast. Thank you. More
by mainanana1201Bysais
Employees Worked With
Valentin Frausto
