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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,107 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,107 reviews

September 06, 2021

The car salesman Stan was amazing patient and funny. Did everything in his power to help me walk out with the car I wanted. Gabe in finance was absolutely amazing as well, made me feel comfortable and expla More

by lchernandez85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan Sharma
Sep 07, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Congrats and enjoy!

September 05, 2021

Tyler was very respectful all the time start to end, his service was excellent, very clear with numbers and transaction was done in fair time. More

by glauco47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Brogden
Sep 07, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the 5-star review! We are pleased to hear you had a great experience with Tyler!

September 01, 2021

Awesome dealer ship my father and I have already leased plenty of cars here. The staff is friendly and reasonable. I would recommend this dealer ship if your looking to get a Honda! More

by Adnankhan1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahnaz Darianavardian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the kind words and recommendation!

August 29, 2021

Worst customer service experience ever. Wasted my time even though I purchased. Didn’t deliver the car appropriately. I waited almost two hours for the car after I signed. They didn’t fuel the car, they p More

by TrojanEco
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Alonzo
Aug 31, 2021 -

Norm Reeves Honda Superstore West Covina responded

Hello. We are disappointed to hear about your negative car buying experience. Our team strives to provide 5-star experiences to all our customers. If you are willing, we’d like to speak with you to address your feedback. Please give our General Sales Manager, Jesse Mischner, a call at 626-756-3838. Thank you.

August 28, 2021

good service very clean very friendly and accomodating. good show room More

by joncoligado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john gomez
Aug 31, 2021 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5-star review, thank you!

August 26, 2021

My experience was wonderful my salesman was very helpful I had a good salesperson More

by dianesantos26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Magno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Norm Reeves Honda Superstore West Covina responded

We're thrilled to hear that, Diane. Thank you for sharing your 5-star experience!

August 22, 2021

Excellent customer service! Alfredo goes above and beyond! Jesse is the great manager that understands the need of customer! Gabe is so cool in processing all paper work. More

by stephenwpkwan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Mischner
Aug 23, 2021 -

Norm Reeves Honda Superstore West Covina responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 21, 2021

Salesman Joel was pleasant to work with and knowledgeable he took his time to make sure he explained everything Would work with him again In the future in my next purchase More

by elisa1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Ortega
Aug 23, 2021 -

Norm Reeves Honda Superstore West Covina responded

We're pleased to hear about your 5-star experience with Joel, Elisa. Thanks for sharing and we look forward to seeing you again for your next purchase!

August 16, 2021

Great service. No pushy salespeople. Very helpful.return customer and will always come back. Will and have send customers your way. More

by lmpfaff98Margaretp3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Lemus
Aug 17, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

August 06, 2021

The service was very good the service is good the service is good the service is good More

by Jefdeb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Wang
Aug 09, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the 5-star review of our service!

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