Norm Reeves Honda Superstore West Covina

Fantastic dealership!! Always very helpful especially my service advisor, Brandon Hanson!! He’s very knowledgeable and tells me what service needs to be performed on my vehicle. Waiting area is very clean a service advisor, Brandon Hanson!! He’s very knowledgeable and tells me what service needs to be performed on my vehicle. Waiting area is very clean and comfortable. More

I thought I was buying a car at lower price before I knew the financial personel made me paying more than my budget. It’s bad for me. I went back to change it to another affordable car, they don’t let me do the financial personel made me paying more than my budget. It’s bad for me. I went back to change it to another affordable car, they don’t let me do it. More

Had a very satisfied experience at this dealer and it is all thanks to our sales person who helped us, Joel Ortega. He was very kind and patient with us and answered all our questions. He put in the work t all thanks to our sales person who helped us, Joel Ortega. He was very kind and patient with us and answered all our questions. He put in the work to help make this possible and is a very funny guy at the same time. More

Online scheduling didn’t work so called in and got next day appointment. Decided to walk in also around 3 pm since were doing errands in the area and had a ride home. Were willing to leave the car overn day appointment. Decided to walk in also around 3 pm since were doing errands in the area and had a ride home. Were willing to leave the car overnight for next day service but were accommodated for same day service (A1 and 7) and got the car back by 4:30 pm, much faster than expected. Reasonable price. Purchased here in 2016 and all services have been done here. More

The best dealership! The staff is diverse, friendly and honest. We have worked with Jerry, Levelle and Kari and they were all pros. Customer service with expertise. honest. We have worked with Jerry, Levelle and Kari and they were all pros. Customer service with expertise. More

The Service department is always actively trying to be helpful. The two men that helped me were great. They are very accommodating and work with your schedule. helpful. The two men that helped me were great. They are very accommodating and work with your schedule. More

Went in to get my first oil change for the first time at a dealer and Christopher made the process really easy for me and kept me informed on the condition of my car. a dealer and Christopher made the process really easy for me and kept me informed on the condition of my car. More

Sam T. expedited the service for me which is much appreciated. Plastic cover and paper mat were left in the car, I wish they would have removed them before they turnover the car back to me. appreciated. Plastic cover and paper mat were left in the car, I wish they would have removed them before they turnover the car back to me. More

Our family needed our CR-V looked over in advance for a road trip. Valentin made the process fast and smooth. The work was completed on time with no issues. This is our first trip with the Honda, so lookin road trip. Valentin made the process fast and smooth. The work was completed on time with no issues. This is our first trip with the Honda, so looking forward to it! More

Alfredo was professional, very kind and straight to the point. He knew exactly what we needed and gave us some pointers to help with decision making. We will definitely refer him and use his service in the point. He knew exactly what we needed and gave us some pointers to help with decision making. We will definitely refer him and use his service in the future. The process was fast and easy. I would also like to say Ish in finance was super upbeat and had a great energy with a good level of professionalism. More