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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,106 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,106 reviews

November 29, 2021

Andrew was very professional! I would personally recommend him. the environment was pleasant and clean More

by hc22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Dababneh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Norm Reeves Honda Superstore West Covina responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2021

I m very happy with the service and the sales personnel were great thank you More

by Raquel.berumen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amer Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Ortega
Nov 24, 2021 -

Norm Reeves Honda Superstore West Covina responded

We're pleased to hear it, Raquel. Thank you for the kind review!

November 22, 2021

First time buyer after 20 years. My experience was welcoming and my salesman Jason was not applying pressure or trying to upsale me. He knew my price point and my bottom line. Great service More

by Mgallo818
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Norm Reeves Honda Superstore West Covina responded

Congrats on buying your first car in 20 years! We're very happy that our team was able to be part of the experience and make it easier for you. Take care and enjoy!

November 22, 2021

Service department technicians Jesus & Ulysses assisted me with my recent error code for my 2005 Honda Odyssey radio. Fixing the radio was not the issue. When we disconnected the battery, a small piece o More

by Bryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ulysses (sorry I did not get his last name)
Nov 23, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the positive feedback on our service team, Bryant! If you need anything else, please don't hesitate to reach out to us!

Nov 23, 2021 -

Bryant responded

Please make sure you also show your appreciation to both of these employees. My review is meant to encourage employees like Ulysses & Jesus to continue their top rated customer service. Your management needs to continue to highlight this type of service to encourage others to do the same.

November 21, 2021

Nice dealer, excellent attention and very nice experience making the purchase in a razonable time More

by Lizandro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Alonzo
Nov 23, 2021 -

Norm Reeves Honda Superstore West Covina responded

Happy to be of assistance during your purchasing experience! We hope you're loving your new ride. Take care!

November 02, 2021

Shaunaz was Amazing! She was very helpful with the purchase of my car.she needs to be recognized! More

by Alma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahnaz Darianavardian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Mischner
Nov 02, 2021 -

Norm Reeves Honda Superstore West Covina responded

Hi Alma, we appreciate the great review and congrats on your new car!

October 26, 2021

As always my experience was great and I was taken care so well. The sales person was so kind and accommodating. More

by Sandyrbe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Lemus
Oct 26, 2021 -

Norm Reeves Honda Superstore West Covina responded

We love hearing from our returning customers, and we appreciate you taking the time to leave us this 5-star review. Until next time, take care!

October 13, 2021

Great customer service, had a pretty smooth and painless car buying experience, financing was fast and efficient. More

by cray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive review! We understand that purchasing a new car can be a daunting task, and our team strives to make it the best experience. Congrats and enjoy your new ride!

October 13, 2021

Jason and Ish were absolutely amazing. This is hands down the best car buying experience we have ever had. I would recommend Norm Reeves Honda West Covina to anybody in the market. Thank you once again! More

by Josephalopez13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Salama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Fang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ishmail Alaama
Oct 14, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the awesome review, Joseph! We work hard to meet the expectations of our customers and provide the best experiences. Congrats and enjoy the new ride!

October 10, 2021

My salesman, David O was wonderful. Honest, upfront, easy to work with. I would buy from Norm Reeves WC again. Also Kari was great doing the paper with with. All in all, the best cars buying experience to da More

by Gbotimer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O
Oct 11, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the wonderful feedback on your car purchasing experience! We hope you're loving the new ride!

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