Norm Reeves Honda Superstore West Covina

I Purchased a New Honda CR-V and the Buying experience was good but now that they only gave me 1of the 2 Set’s of keys it’s like pulling teeth trying to get someone to help me. Nobody answers the phone an was good but now that they only gave me 1of the 2 Set’s of keys it’s like pulling teeth trying to get someone to help me. Nobody answers the phone and everyone is passing the buck. They don’t need me anymore. They already got my money!!!!!! Norm Reeves you Super Suck !!!!!!!! More

I really had an excellent experience at Norm Reeves Honda, West Covina. My sales rep John Gomez went above and beyond to help me feel confident & comfortable with my purchase. I would definitely go ba Honda, West Covina. My sales rep John Gomez went above and beyond to help me feel confident & comfortable with my purchase. I would definitely go back if I need to buy another vehicle. Thanks John! Stephanie Davis More

Horrible! I’m being harassed by Jake in finance, and Armando Garcia. I gave all the information needed. I told them I could pay up to about 400$, by the time I I’m being harassed by Jake in finance, and Armando Garcia. I gave all the information needed. I told them I could pay up to about 400$, by the time I knew, I was signing so many forms. And then got home, my monthly payments 530$monthly. Now both Armando and hake are harassing me!! By calling g me asking for bank statements. They should’ve gotten the day I bought it. And I thought was being financed by my credit union, Armando tricked me. I just hit a call telling me to take the car back to them! What a rotten n deal!! Need to report the harassment. Very unhappy about the whole thing ! More

Great service right off the bat, straight to the point. No circling around anything, very helpful. No circling around anything, very helpful. More

Everyone is nice and very helpful but some employees can be pushy and rush things be pushy and rush things More

Fast easy process. Great experience. Paperwork was done quickly and promptly. Couldn't have asked for better service. Great experience. Paperwork was done quickly and promptly. Couldn't have asked for better service. More

Everyone was very friendly and accommodating. Our salesman Jimmy Tang was great. Patient, friendly and professional. He and his manager bent over backwards to help us and serve all our needs. Our salesman Jimmy Tang was great. Patient, friendly and professional. He and his manager bent over backwards to help us and serve all our needs. More

Chris and Jason were fantastic. 40 minutes after I arrived I had the deal I wanted, no haggling for hours.. Roy in finance was thorough and professional. Car was washed and gased. 40 minutes after I arrived I had the deal I wanted, no haggling for hours.. Roy in finance was thorough and professional. Car was washed and gased. More

My husband and I are very satisfied with the service we received. Really want to thank the salesman Joel Ortega and Roy in finance for there help from viewing the car and process on making the deal. It was received. Really want to thank the salesman Joel Ortega and Roy in finance for there help from viewing the car and process on making the deal. It wasn’t a boring and frustrating experience as it has been with other dealers. Really happy with everything. More

Excellent friendly service. Knowledgeable employees who worked to help me reach my goals. I would return Knowledgeable employees who worked to help me reach my goals. I would return More