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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,128 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,128 reviews

March 29, 2022

Great service right off the bat, straight to the point. No circling around anything, very helpful. More

by CRYSTAL.QUINTANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
Mar 30, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thanks so much for rating your experience 5-stars, Crystal! If there’s anything else we can do to be of assistance, please reach out!

March 28, 2022

Everyone is nice and very helpful but some employees can be pushy and rush things More

by mz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Wang, Ibrahim Mouawad
Mar 30, 2022 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the feedback and positive rating!

March 27, 2022

Fast easy process. Great experience. Paperwork was done quickly and promptly. Couldn't have asked for better service. More

by flores_c32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Norm Reeves Honda Superstore West Covina responded

Here at Norm Reeves Honda West Covina, we value your time. It was a pleasure doing business with you. Thanks so much for leaving a review!

March 23, 2022

Everyone was very friendly and accommodating. Our salesman Jimmy Tang was great. Patient, friendly and professional. He and his manager bent over backwards to help us and serve all our needs. More

by Mmhughes33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Tang
Mar 23, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thank you so much for the glowing review! This means a lot to Jimmy and the rest of us here at Norm Reeves Honda West Covina!

March 22, 2022

Chris and Jason were fantastic. 40 minutes after I arrived I had the deal I wanted, no haggling for hours.. Roy in finance was thorough and professional. Car was washed and gased. More

by snowshark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris (sales mgr?) Roy in finance
Mar 23, 2022 -

Norm Reeves Honda Superstore West Covina responded

Your time is valuable to us here at Norm Reeves Honda West Covina. It was a pleasure and an honor doing business with you! We hope to see you again in the future. Until then, take care!

March 21, 2022

My husband and I are very satisfied with the service we received. Really want to thank the salesman Joel Ortega and Roy in finance for there help from viewing the car and process on making the deal. It was More

by malamollanes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Bornholdt, Joel Ortega
Mar 22, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thank you for taking the time to leave us a five-star review! So glad that Joel, Roy, and the rest of the West Covina team delivered you a seamless experience. Don't hesitate to reach out to us if you need anything else!

March 16, 2022

Excellent friendly service. Knowledgeable employees who worked to help me reach my goals. I would return More

by b.meinke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Salama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luigi
Mar 16, 2022 -

Norm Reeves Honda Superstore West Covina responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 12, 2022

It was nice and quick once we ironed out the details at the end of it More

by richdana3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David ochoa
Mar 14, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thanks so much for rating your experience 5-stars! If there’s anything else we can do to be of assistance, please reach out!

March 10, 2022

We are very happy with Sales person Carlos Garcia, he is respectful and patient, provided excellent customer service in general. He even shared other valuable tips. More

by noahboso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Garcia
Mar 10, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thank you so much for the kind shout out to Carlos, we're pleased to hear that he provided you with such a wonderful experience!

March 10, 2022

Very happy with the sales associate and finance manager their knowledge and patience very much appreciated More

by Madel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky , Joel Ortega
Mar 11, 2022 -

Norm Reeves Honda Superstore West Covina responded

We can’t thank you enough for writing this kind review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

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