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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,106 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,106 reviews

March 02, 2022

Joel was patient and knowledgeable about the Honda Accord I bought. Finance guy was good and very nice. More

by gtogo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amer Dababneh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Ortega
Mar 03, 2022 -

Norm Reeves Honda Superstore West Covina responded

We appreciate you taking the time to leave such a positive review. Congrats on the Honda Accord!

February 22, 2022

Everyone at the dealership was nice and professional. Chris the salesman was real knowledgeable and easy to work with. The financing was well explained by Roy who was also helpful. Thanks to Alfredo who More

by Ramley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Poole
Feb 22, 2022 -

Norm Reeves Honda Superstore West Covina responded

We are happy to hear that our team delivered such efficient, top-notch service! Thank you for choosing Norm Reeves Honda West Covina. Enjoy your new ride!

February 22, 2022

Honda dealer was a great he patience to explained what is good deal we apptecited to him.👍 More

by Alma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lopes
Feb 22, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience with our team!

February 22, 2022

Love this place! Our guy John Gomez always makes it at easy and quick as possible and it's always a lot of fun! Highly recommend him! :) More

by nevlor2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thanks for recommending John and our dealership! We're always here and ready to be of assistance. Until next time, take care!

February 20, 2022

They are very helpful . Not pushy . Really work with you to get you a good deal and that’s what i like a dealership that really values its customers. Great salesman very kno More

by Didarvirk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Haidar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thanks so much for rating your experience 5-stars! If there’s anything else we can do to be of assistance, please reach out. Enjoy!

February 15, 2022

Originally they would not honor advertised price for used vehicle, had to threaten calling BBB More

by arendon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Francisco and Silvia(service)
February 13, 2022

Awesome sales Rep Samuel Romero. Highly recommend this car company! Easy to work with. Drove off Happy and satisfied with all their personnel. Financing and options thoroughly explained to my satisfac More

by Sramirezc21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibrahim Mouawad
Feb 14, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Congrats!

February 11, 2022

Have been called multiple times by this company.... keep telling them they have the wrong number At this point I'll happily leave negative reviews for how much of my time they have wasted and how many tim More

by Lmt9301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gen Balouev
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Salama
1.0
This rating includes all reviews, with more weight given to recent reviews.
Colleen Delbonifro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Burge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Pichardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Mischner, Sam Jaber, Kirk McCard, Jackie Channels, Kellie Morrison
Feb 14, 2022 -

Norm Reeves Honda Superstore West Covina responded

Hi Jacqueline, thank you for bringing this to our attention and we apologize that you’re still receiving calls. We have passed your review along to ensure that your phone number is removed as soon as possible. Thank you!

February 02, 2022

It was an amazing experience. I can’t believe that i walked out with a 2022 Honda Accord 2.OT Sport. It’s beautiful. Thank you to Larvell Hollis Jr for your outstanding customer service. I will certa More

by Jenarod70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larvell Hollis
Feb 02, 2022 -

Norm Reeves Honda Superstore West Covina responded

You're very welcome, we're thrilled to hear you had such a fantastic car buying experience with Larvell - congrats and enjoy your Honda Accord Sport!

January 31, 2022

The entire process of buying a car was easy. I appreciated the no-pressure approach, friendliness, and overall customer service provided. I would go back the next time I need to buy a car. More

by lexovich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ibrahim Mouawad
Jan 31, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

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