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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,096 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,096 reviews

July 19, 2024

It was a great experience. Marcus was knowledgable, friendly, and most importantly not pushy. And in finance, Amer was pleasant and friendly. I'm happy with my purchase at Norm More

by kmiranda_arauz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amer Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Ordaz
Jul 19, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for taking the time to leave us this feedback. We are so pleased to see you had a 5-star experience with Marcus and Amer at our dealership. We look forward to seeing you again in the future. Take care!

July 14, 2024

Jimmy was very easy to interact with. He doesn’t act like a salesman. He listened to what I wanted and made every effort to help me find what I was looking for. Everyone at the dealership More

by chrisrawlings9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for your loyalty and kind words, we appreciate your trust in us and Jimmy. Enjoy your new Honda Accord!

July 04, 2024

It was the best car buying experiences I have ever had. Everyone I dealt with was very courteous and helpful. I really appreciated how easy and painless it was. Excellent customer service and very frien More

by Beergnome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amer Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kunaal Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Norm Reeves Honda Superstore West Covina responded

We are very happy to hear this! We always want to give our customers the best experience possible and are so glad that was the case for you. Thank you for this feedback and have a great day!

July 01, 2024

Armando was great helping us out when purchasing a car. Extremely helpful and always nice when helping us out. We also had a great talk More

by Anareli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Garcia
Jul 01, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for sharing your positive experience with Armando! We're thrilled to hear that he was extremely helpful, nice, and enjoyable to talk to during your car purchase!

June 30, 2024

It was a real pleasure to work John Gomez and Maurice (the finance person, sorry can't remember his last name). I knew exactly what I was looking for, John brought out the vehicle and was very knowledgea More

by Sissy.Jean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice ? (Finance Department)
Jul 01, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for sharing your wonderful experience with John and Maurice! We're delighted to hear that they made your car buying process so smooth and easy. It's great to know that we could meet your expectations on the trade-in and provide the knowledge you needed. Enjoy your new vehicle!

June 26, 2024

Good communication. Otd price was promised with no additional dealer add ons. Transaction went smooth with sales and financing. More

by Dwu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Magno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team delivered excellent service throughout your transaction. Drive safely, and we look forward to seeing you again!

June 17, 2024

It was the most smooth and easy car purchase experience I have had. Everything was transparent and there was no sales push, either. I was able to make decisions at my own pace and was fully satisfied with More

by Hyungkim815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Brown
Jun 18, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you so much for your kind words! We're thrilled to hear that you had a smooth and transparent experience with us. Enjoy your new car, and we look forward to serving you again in the future!

June 14, 2024

These guys scammed me on my new lease. We traded in an old lease for a new one and they said they would pay off the excess miles. I just got a bill from Honda and I called these guys and t More

by cantushawn
Recommend Dealer
No
Employees Worked With
Gen Balouev
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : marcus
Jun 18, 2024 -

Norm Reeves Honda Superstore West Covina responded

Shawn, we apologize for your experience. Please reach out to our General Sales Manager, David Warren at David.warren@normreeves.com to discuss this matter.

June 07, 2024

It looked well minted and Aeric was the best salesman my family and I have had. Everyone was overall friendly though and it was a 11/10 experience as a first time car buyer. Would recommend to everyone! More

by kaitlynacevedo2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aric last name starts with a B.
Jun 11, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for your glowing review! We're thrilled to hear that our team provided top-notch service and that your first car-buying experience with us exceeded expectations. We appreciate your recommendation and look forward to serving you and your family in the future!

June 05, 2024

armando was so helpful and did an amazing job getting me my dream car in a timely manner. he is amazing! thanks again honda and most of all thank you armando!! More

by melanie zadrozny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
armando garcia
Jun 06, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the kind words! Armando and the team here at Honda are thrilled to have been able to help you find your dream car. Enjoy the ride, and if you need anything else, don't hesitate to reach out!