Norm Reeves Honda Superstore West Covina

We were pleased with the service both on phone and in person. Salesman and finance folks explained and answered our questions. person. Salesman and finance folks explained and answered our questions. More

Wish I could give this business a 0 star I went in and ask for a new 2022 civic at msrp , from what I was told they don't charge over msrp ... hahah yah right they force an extra 4k of useless accessories ask for a new 2022 civic at msrp , from what I was told they don't charge over msrp ... hahah yah right they force an extra 4k of useless accessories that you can't ask for them to remove and when you try to negotiate they'll give this story about how they need to make money blah blah ... stop advertising at msrp on your website if you guys are forcing an add on of 4k . The part that makes me laugh is they said they just added these accessories because of the shortage lol super lie ... dealers have tried that xxxx for years . I'll end up finding a vehicular elsewhere ... even tho they claim to be the best price More

Tyler did an amazing job in taking care of me and getting me into the right vehicle. Thank you, Tyler me into the right vehicle. Thank you, Tyler More

Well stocked dealership considering the nationwide shortage. Drove 3 hours to this dealership to find the specific model I was looking for since VERY few dealerships had it available. Out of the few t shortage. Drove 3 hours to this dealership to find the specific model I was looking for since VERY few dealerships had it available. Out of the few that did have the model I wanted, this was the only dealership that didn't have a dealer markup on price.... overall great experience. Would definitely recommend to everyone looking for a Hoda. More

My sale advisor is very helpfull and direct, very nice experienced with this honda store. experienced with this honda store. More

Andrew was very professional! I would personally recommend him. the environment was pleasant and clean recommend him. the environment was pleasant and clean More

I m very happy with the service and the sales personnel were great thank you were great thank you More

Service department technicians Jesus & Ulysses assisted me with my recent error code for my 2005 Honda Odyssey radio. Fixing the radio was not the issue. When we disconnected the battery, a small piece o me with my recent error code for my 2005 Honda Odyssey radio. Fixing the radio was not the issue. When we disconnected the battery, a small piece of the battery connector dropped inside the engine and we could not find it (due to my carelessness). Ulysses searched endlessly to find a number of substitute parts to replace the small piece. Finally after a minimum of 45 minutes , Ulysses found a piece that temporarily fixed the issue. You do not get service like this all the time. I appreciate this type of service and I hope you let them know they represented West Covina Norm Reeves well. More

Nice dealer, excellent attention and very nice experience making the purchase in a razonable time making the purchase in a razonable time More

First time buyer after 20 years. My experience was welcoming and my salesman Jason was not applying pressure or trying to upsale me. He knew my price point and my bottom line. Great service welcoming and my salesman Jason was not applying pressure or trying to upsale me. He knew my price point and my bottom line. Great service More