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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,070 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,070 reviews

February 15, 2022

Originally they would not honor advertised price for used vehicle, had to threaten calling BBB More

by arendon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Francisco and Silvia(service)
February 13, 2022

Awesome sales Rep Samuel Romero. Highly recommend this car company! Easy to work with. Drove off Happy and satisfied with all their personnel. Financing and options thoroughly explained to my satisfac More

by Sramirezc21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibrahim Mouawad
Feb 14, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Congrats!

February 11, 2022

Have been called multiple times by this company.... keep telling them they have the wrong number At this point I'll happily leave negative reviews for how much of my time they have wasted and how many tim More

by Lmt9301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gen Balouev
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Salama
1.0
This rating includes all reviews, with more weight given to recent reviews.
Colleen Delbonifro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Burge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Pichardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Mischner, Sam Jaber, Kirk McCard, Jackie Channels, Kellie Morrison
Feb 14, 2022 -

Norm Reeves Honda Superstore West Covina responded

Hi Jacqueline, thank you for bringing this to our attention and we apologize that you’re still receiving calls. We have passed your review along to ensure that your phone number is removed as soon as possible. Thank you!

February 01, 2022

It was an amazing experience. I can’t believe that i walked out with a 2022 Honda Accord 2.OT Sport. It’s beautiful. Thank you to Larvell Hollis Jr for your outstanding customer service. I will certa More

by Jenarod70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larvell Hollis
Feb 02, 2022 -

Norm Reeves Honda Superstore West Covina responded

You're very welcome, we're thrilled to hear you had such a fantastic car buying experience with Larvell - congrats and enjoy your Honda Accord Sport!

January 30, 2022

The entire process of buying a car was easy. I appreciated the no-pressure approach, friendliness, and overall customer service provided. I would go back the next time I need to buy a car. More

by lexovich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ibrahim Mouawad
Jan 31, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

January 26, 2022

Dealership was very clean. Staff was very welcoming and professional. Service level was beyond expectation. More

by jacobarias71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Brogden
Jan 27, 2022 -

Norm Reeves Honda Superstore West Covina responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2022

Our sales rep. Shahnaz was Amazing… As for the finance person he was very rude when it came to our decision on Extended warranty to the point that my Wife and I almost backed out of the deal. Personally More

by CrystalD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahnaz Darianavardian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Norm Reeves Honda Superstore West Covina responded

Congrats on your new Honda, thank you for sharing your experience!

January 05, 2022

John Gomez was very polite and very helpful showing us the car and making our decision . More

by Salvador Gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Salvador Gonzalez responded

John Gomez was very polite and very helpful showing us the car and making our decision .

January 01, 2022

A positive experience. I would definitely recommend to others. Carlos Garcia was attentive, knowledgeable, and polite. I left in my new car extremely satisfied. More

by Alicia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Garcia
Jan 04, 2022 -

Norm Reeves Honda Superstore West Covina responded

We are thankful for our awesome customers like you, Alicia! Thank you for choosing and recommending Norm Reeves Honda West Covina!

December 30, 2021

The dealer has a large selection of cars and Jerry Wang was very pleasant to work with. More

by chengcyou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Wang
Jan 04, 2022 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5-star feedback, thank you for sharing your experience!

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