Norm Reeves Honda Superstore West Covina

Waiting in the car at service for over 35 minutes and still no one has come to the car to get milage or greet is ridiculous! Especially when you have an appointment. 11:15AM now it's 11:43AM still no one has come to the car to get milage or greet is ridiculous! Especially when you have an appointment. 11:15AM now it's 11:43AM More

Unfortunately I had no choice but to select a star. Though they did not deserve any. We drove for 3 hours because we thought we had reached an agreement. The sales rep was Jason, however upon sitti Though they did not deserve any. We drove for 3 hours because we thought we had reached an agreement. The sales rep was Jason, however upon sitting down and reviewing our numbers, he completely changed everything, he had the audacity to call me a liar and tell me I had the numbers twisted in my head. When in-fact we had multiple text messages that he chose not to refer to. I did not drive for 3 hours to be disrespected and have my time wasted. It's unfortunate that reps like him give others a bad name. They also ran the credit multiple times and it was unnecessary because the credit score is high. After all his insults I decided to leave. I was contacted by the Manager Chris, supposedly to make a deal and make it right. However the deal was nothing different then what Jason had presented. Even after all the disrespect I was still open to hearing Chris In hopes that he really was trying to make it right, but I was proved again that they play games and they're unprofessional. And again my time was wasted There's many dealerships out there that do have great Reps, don't waste your time here. More

We made the first and the best choice for choosing Norm Reeves Honda at West Covina, manager and staffs are very friendly and helpful! I will definitely recommend family members and friends to shop! Prices Reeves Honda at West Covina, manager and staffs are very friendly and helpful! I will definitely recommend family members and friends to shop! Prices are awesome! We were so happy to buy our first Honda CR-V Hybrid 2022! More

I got my new car and new experience with you. That is great moment. Thanks That is great moment. Thanks More

Best deal in Southern California and kern county. Excellent customer service. Left satisfied and unstressed. Excellent customer service. Left satisfied and unstressed. More

Very easy process. Randy was very helpful showing me the different trim options of the 2023 Odyssey. Moe explained the extended warranty and financing available. Randy was very helpful showing me the different trim options of the 2023 Odyssey. Moe explained the extended warranty and financing available. More

Excellent sales man, comfortable waiting area, free coffee and tea, also snacks. I would recommend to friends. coffee and tea, also snacks. I would recommend to friends. More

The staff was very kind and they offered excellent customer service…they made me feel welcomed… customer service…they made me feel welcomed… More

I worked with Andrew Brown and it was a wonderful experience. He made the buying experience very easy experience. He made the buying experience very easy More

Awesome experience! I was having a hard time finding a new Honda Civic. They not only had them on the lot, they had the color I wanted. I completed my transaction in les I was having a hard time finding a new Honda Civic. They not only had them on the lot, they had the color I wanted. I completed my transaction in less than an hour. More