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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,115 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,115 reviews

November 24, 2024

I was in and out quick, because I was paying in cash. Richard Kim was great and efficient. The only reason for the low score is because the gas light came on on my way home, so I didn't even have enoug More

by christynjuarez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Kim
Nov 25, 2024 -

Norm Reeves Honda Superstore West Covina responded

Congratulations on your new-to-you Toyota, Christy! We appreciate you letting us know about the gas light turning on, and we understand your frustration and apologize for the inconvenience. Thanks also for your compliments for Richard! Please let us know what we can do for you next time.

November 23, 2024

Jason was awesome and made the process of buying a new car easy. The whole staff was amazing More

by Bduran2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlon Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Fang
Nov 25, 2024 -

Norm Reeves Honda Superstore West Covina responded

Congratulations on your new Honda! We're pleased that Jason made the process easy and rewarding. Thank you, and please let us know when you may need a service appointment.

November 20, 2024

Had an amazing experience at this dealership. Mr. Jason Fang helped me purchase a used 2022 Honda Civic that day. He provided a great test drive and negotiated a good price for the car. Mr. Andre More

by Jared Salgado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Fang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Norm Reeves Honda Superstore West Covina responded

We will reciprocate with a 10/10 rating for your review, Jared! Thanks for sharing your experience in purchasing your new-to-you 2022 Honda Civic. We hope you enjoy the ride in this bestselling car and will be happy to share this review with Jason and Andrew. We appreciate you recommending our dealership to your aunt and will be thrilled to help you or your aunt any time in the future!

November 14, 2024

Johnny was so helpfull with getting me into my new car i had such a great experience shopping and purchasing from this dealership. I was a recommendation from my brofriend who bought his car there and they More

by kristendickerson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Magno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonny
Nov 14, 2024 -

Norm Reeves Honda Superstore West Covina responded

Congratulations on your new Honda, Kristen! We're thrilled that Johnny could get you behind the wheel and that you had such a great experience. Thanks to your boyfriend for referring you to us, and thank you for your business! See you in the future for service.

November 13, 2024

The staff was very friendly and helpful during our visit. Randy made us feel at ease and provided us with good information during the lease process. More

by momtoboys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Magno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe - signed papers with him.
Nov 13, 2024 -

Norm Reeves Honda Superstore West Covina responded

Congratulations on your new Honda! We're pleased that our staff made you feel comfortable, and you received all the information about your lease. Thank you, and please let us know what else you may need!

November 13, 2024

Randy was great to work with. We would definitely buy a car from him again. More

by Mtzsue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Magno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Norm Reeves Honda Superstore West Covina responded

We wish you many happy rides in your new Honda! Thanks for trusting Randy and letting him lead the way in purchasing your car. Please let us know what else we can do for you.

November 11, 2024

My husband and I live on the East Coast and our daughter is going to school in Southern California. She needed a car and we planned to come for the weekend to help her purchase a one. We reached out to a More

by ibmichaud
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Haidar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Magno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina Ramirez
Nov 11, 2024 -

Norm Reeves Honda Superstore West Covina responded

Congratulations to you and daughter on her new Honda! We're glad that Sabrina could help you out and get her the car that she preferred down to the color. We wish your daughter the best of luck in school, and if you're ever in town, stop by! Thank you!

November 11, 2024

Aric was great. He went over everything and helped us through the paperwork, He made sure we were glad we chose Norn Reeves Honda as our dealer. More

by gunther58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aric Brillhart
Nov 12, 2024 -

Norm Reeves Honda Superstore West Covina responded

Congratulations on your new Honda, Gunther! Sounds like Aric did an excellent job in leading you through the car-buying process. When you're ready for a service appointment, you can schedule an appointment online. Thanks so much!

November 07, 2024

Randy M. was great to work with - thank you for making the sale smooth and easy. Would buy from him again. More

by MM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Haidar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Magno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Norm Reeves Honda Superstore West Covina responded

Congratulations on your new Honda! We will have to let Randy know how happy you were with his service. Thanks for telling us, and we hope to see you in the future!

October 30, 2024

Had a great experience working with Alicia Bautista (Sales Dept.) in purchasing my new CRV Hybrid. Top notch service and professionalism. I highly recommend. More

by tomhernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Bautista
Oct 30, 2024 -

Norm Reeves Honda Superstore West Covina responded

Congratulations on your new Honda CR-V Hybrid, Tom! We're pleased that Alicia could escort you through the process. If you have any questions about your hybrid or need anything else, please contact us. Thank you, and we hope to see you in the future!