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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,103 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,103 reviews

October 16, 2024

Jimmy had great customer service, went over everything thoroughly and helped explained features in vehicle. Honda is lucky to have him. More

by Mr.ss_84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Norm Reeves Honda Superstore West Covina responded

What a nice review, Mr.ss_84! We're thrilled that your car-buying experience with your new Honda went so well with Jimmy's help. Thanks so much for giving us your business, and we hope to see you in the future!

October 16, 2024

Jimmy made it easy and the best for me buying a car thank you jimmy More

by Italianmexgirl8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Haidar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Soto
Oct 16, 2024 -

Norm Reeves Honda Superstore West Covina responded

We wish you all the best of luck with your new-to-you Honda, Italianmexgirl8! We're happy that Jimmy could make the process easy and pleasant for you. Thanks so much, and we look forward to helping you out in the future!

October 14, 2024

Very kind helpful answer all my questions very satisfied with the service tread me with respect More

by Jsp56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaden
Oct 14, 2024 -

Norm Reeves Honda Superstore West Covina responded

Congratulations on your new Honda, Jsp56! We're happy that your car-buying experience went so well, and we hope to hear from you again. Thanks so much!

September 30, 2024

Jimmy made this the best car buying experience I’ve ever had! He showed me all the models I was interested in, answered all my questions, and never made me feel pressured. I got exactly the car I wanted and More

by Donna B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Norm Reeves Honda Superstore West Covina responded

Congratulations on your new Honda, Donna! We're so happy to hear that you had a wonderful experience with the help of Jimmy. Thanks for your business, and we look forward to helping you in the future!

September 30, 2024

Norm Reeves Honda West Covina was wonderful! I was able to look at all the models, ask questions, and test drive. I would go back for another car in the future. More

by Donna B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Norm Reeves Honda Superstore West Covina responded

Sounds like you had a great experience buying your new Honda, Donna! We appreciate the positive feedback and hope to help you in the future. Thank you!

September 23, 2024

Mr. John Gomez gave me ample time and showed me several alternatives, including a test drive, and answered all of my questions, and was very patient, allowing me to make my selection without any regret. Si More

by Engr79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Norm Reeves Honda Superstore West Covina responded

Congratulations on your new Honda, Engr79! We're so happy to hear that John gave you all the information that you needed, and Andrew helped you to finalize it all. Thanks so much, and we hope to see you in the future!

September 18, 2024

I’m disappointed on how this person lied too me fraud and scammed me… I’m very upset 😠 More

by il 7249948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alfredo Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Financial
Sep 19, 2024 -

il 7249948 responded

Who pays $1087.77 a month?! I’m a single mom of three and paying rent of $2065.00 a month?! I was in comma and had a stroke not working at the moment…This is ridiculous!!!

Sep 19, 2024 -

Norm Reeves Honda Superstore West Covina responded

Hello il 7249948, We're very concerned to read this review and would like to learn more about the situation you had at our dealership. Please reach out to our General Sales Manager, David Warren at David.warren@normreeves.com so that we can resolve any outstanding issues. Thank you.

September 09, 2024

My 3rd purchase at Norm Reeves Honda they are the best. Staff is very friendly and knowledgeable I am very happy with my purchase and will return. Sales rep David Ochoa was great! and finance dept Andrew B More

by Oscar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore West Covina responded

Congratulations on your third purchase at our store, Oscar! We're happy to hear that David and Andrew could be such a great help to you. Thanks so much, and we hope that we can help you in the future!

September 08, 2024

Sales Person was very rude. Was interested in a Civic Type R with intention to buy. I have been dying to see one in person for a while to actually sit and see how the racing More

by gcivicR2025
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kunaal Sharma
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore West Covina responded

We're disappointed to hear that you didn't have a good experience at our dealership during your sales visit, gcivicR2025. We understand your frustration and will address these issues that arose with our sales team. We hope that you will consider visiting our store in the future. In the meantime, please reach out to our General Sales Manager, David Warren at David.warren@normreeves.com to discuss the matter in detail if you like. Thank you.

September 08, 2024

Bought the car from Jimmy Tang. Excellent smooth easy transaction. No hassel and no playing trick. Felt the quick transaction was right to the point. The OTD price was right and fai More

by Umi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore West Covina responded

We wish you the very best on your new Honda, Umi! We're thrilled to hear that Jimmy could be part of your experience. Thanks so much, and we look forward to serving you again!