Norm Reeves Honda Superstore West Covina

Dealt with dealer online for pricing and availability of car. It was a simple and straightforward process. When I picked up the car David Ochoa was friendly and made the process less painful than other ca car. It was a simple and straightforward process. When I picked up the car David Ochoa was friendly and made the process less painful than other car purchases. One accessory I wanted is backordered and I'm waiting for the parts department to call me with the shipping date. Overall experience was great. More

Everyone was very attentive and helpful. Jimmy did a great job explaining everything, he was friendly and I'm grateful for his help. Jimmy did a great job explaining everything, he was friendly and I'm grateful for his help. More

Great experience. Was immediately helped upon arrival. Store had a lot of inventory and reached a deal very quickly. Look for Randy. He was straightforward, profession Was immediately helped upon arrival. Store had a lot of inventory and reached a deal very quickly. Look for Randy. He was straightforward, professional, and would definitely recommend! More

Completely transparent and helpful in every way possible. I had a positive experience the whole time I was there. They were able to move mountains for me when it came to getting me a good deal. They have wo I had a positive experience the whole time I was there. They were able to move mountains for me when it came to getting me a good deal. They have won my business for all my future purchases. More

Great fast service. Sales rep was very helpful with the process worked without budget. Very helpful Sales rep was very helpful with the process worked without budget. Very helpful More

All the people I worked with were very helpful and knowledgeable and eager to share and make you feel comfortable. knowledgeable and eager to share and make you feel comfortable. More

Dealership was very clean, and staff was very helpful for my first car experience. Would definitely recommend. my first car experience. Would definitely recommend. More

My husband and I arrived at the dealership on Friday 4/28 morning around 9am with a vehicle in mind, however, they didn't have the color we wanted. My husband asked for Ricky Ricardo and he assisted us in th morning around 9am with a vehicle in mind, however, they didn't have the color we wanted. My husband asked for Ricky Ricardo and he assisted us in the entire process. He told us they could do a swap with another location that had the color we wanted, so we proceeded with that choice. While we waited for the swap to happen we started the pricing process with Ricky Ricardo. He was very positive, attentive and understanding. Once we were close to closing the pricing deal we had his manager John Salama assists with finalizing a number everyone was happy with. They both worked with us to make sure we received the vehicle we wanted. The paperwork was done with Moe and he made sure everything was well organized. They all went above and beyond to make sure it was a smooth and positive process. We left the dealership around 2pm with our new 2023 Red Honda Civic Hatchback. My husband went back on Wednesday 05/03 to get a tailgate spoiler installed and they did an excellent job and took good care of his vehicle. We are very pleased with everyone and everything; we have recommended the dealership location to friends and family. We plan to return once we're ready for another vehicle. Thank you everyone at Norms Reeves Honda in Covina for everything. More

I have been buying cars for the past 50years and I have got to say this has been the best experience I have ever had. From the moment our sales consultant Angel Jimenez introduced himself, I knew our expe got to say this has been the best experience I have ever had. From the moment our sales consultant Angel Jimenez introduced himself, I knew our experience was going to be great. Angel was very professional and knowledgeable. He answered every question we had, he had so much patience with us. I also would like to commend Ryan our financial consultant who was very professional and very helpful. I asked to speak to Chris (Angel Jimenez) manager so I could commend Angel and Chris was very nice and gracious. I went into Norm Reeves Honda West Covina just to browse and see what was out there, I had no intention of buying a vehicle, but with the customer service I received I was sold and knew I didn't have to shop anywhere else. I have been spreading the word on how great Angel Jimenez and Norm Reeves Honda West Covina is. Thank you, a very happy customer More