
Norm Reeves Honda Superstore West Covina
West Covina, CA
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Good dudes work here. Do I get free service for my vehicle?? No one said anything about this after sale completed. Someone let me know please?!?!?? Do I get free service for my vehicle?? No one said anything about this after sale completed. Someone let me know please?!?!?? More
Jimmy Tang was absolutely AMAZING Fast and efficient. Got me the best deal out of 5 other dealerships I went to. Was able to get me taken care of in less than an hour. Got me the best deal out of 5 other dealerships I went to. Was able to get me taken care of in less than an hour. More
Great car great dealership everything seem to go relatively smoothly of course a debate about the price of the car but we got itl under blue book value relatively smoothly of course a debate about the price of the car but we got itl under blue book value More
Everyone from management down to sales people are extremely professional and friendly. They were knowledgeable about the Costco program and followed the proper procedure. They turned what had been a extremely professional and friendly. They were knowledgeable about the Costco program and followed the proper procedure. They turned what had been a frustrating few months with other dealerships into a very pleasant buying experience. I really appreciate their professionalism and assistance in getting us set up. More
I made an appointmemt to go to the maintenance center at 8/26 am 8 clock.around 9 clock,they informed me that I would not be able to pick up the car until 3 clock in the afternoon,I offered to give me a spa 8/26 am 8 clock.around 9 clock,they informed me that I would not be able to pick up the car until 3 clock in the afternoon,I offered to give me a spare car or have a car to take me home,but was rejected ,I really very disappointed with you guys,how bad could your service be? More
My wife and I purchased a new 2023 Honda Pilot Trailsport on 08/06/2023. We had been looking at vehicles all evening at various other dealers and decided on West Covina Honda after later discovering their in on 08/06/2023. We had been looking at vehicles all evening at various other dealers and decided on West Covina Honda after later discovering their inventory online. The fact that we arrived at the dealership after closing time didn’t discourage your excellent team. We were acknowledged promptly by staff but realized everyone was extremely busy finishing up with other customers on a Sunday night. However, several members of your team assured us not to worry as they would certainly take care of us as soon as possible. In short, we all were patient with each other and stuck around for a wonderful overall experience. Gabe Torres in sales was genuine, accommodating and professional as he guided us through the whole process serving our needs and negotiating a fair price. Amer ‘Jake’ Dababneh followed through with the financing and was also a pleasure to deal with. What a great experience! I am glad this dealer is close to home and will definitely say Hello to these two when I come in for maintenance visits. Your entire team deserves a five star review because they truly earned it with the highest level of customer service. I am confident it will continue every time I visit and just merely reflects the way your organization does business on a daily basis. Thank you, Brian Kott More