Norm Reeves Honda Superstore West Covina

Purchased a used vehicle and was treated very well. I had to drive about an hour to get there but it was well worth the trip. John Gomez was bright, helpful and a pleasure to work with. I would recomme I had to drive about an hour to get there but it was well worth the trip. John Gomez was bright, helpful and a pleasure to work with. I would recommend them and John specifically to a friend or family member. The sales manager Chris, for having a difficult job, was personable and worked with us on the price. I left feeling like I got a good deal on a great vehicle. Carlos in finance was fast and efficient. The facility was immaculate and I would buy here again. More

Excellent experience in the purchasing of Honda H-RV. Jason’s explanation and introduction of the car is clear and helpful. Jason’s explanation and introduction of the car is clear and helpful. More

EL PROCESO DE VENTA MUY BUENO CON JHONNY LOPEZ, LAS INTALACIONES DE EXELENTE CALIDAD HAY MUCHA VARIEDAD DE AUTOS. INTALACIONES DE EXELENTE CALIDAD HAY MUCHA VARIEDAD DE AUTOS. More

Everyone at Norm Reeves Honda is so helpful! I had such a great experience purchasing my Honda through this Dealership! I had such a great experience purchasing my Honda through this Dealership! More

I lovely Honda Pilot , comfortable, good quality , good price, beautiful color and good service, friendly. price, beautiful color and good service, friendly. More

Jimmy is Very nice and friendly. also give me a good price. When I arrived ther also give me a good price. When I arrived ther More

Very nice people, comfortable, friendly ,good service, and very fast ,nice place, I’m very glad and happy Give me good price ,Thank you John Gomes , Andrew Brown and manager and Ryan Lucas .GBU 🙏 and very fast ,nice place, I’m very glad and happy Give me good price ,Thank you John Gomes , Andrew Brown and manager and Ryan Lucas .GBU 🙏 More

In response to my previous review, I was asked to reach out to the Sales Manager J. Salam by the General Manager, Gen Balouev. . I did reach out to Mr. Salama and he offered to make a monthly payment towar out to the Sales Manager J. Salam by the General Manager, Gen Balouev. . I did reach out to Mr. Salama and he offered to make a monthly payment towards my account because of the unsatisfactory experience I had. I accepted the offer and got it in writing. I realized that maybe I shouldn't judge this dealership on a couple of employees. That was not the case. It is clear why some of the employees are practicing dishonest sales techniques. I would love to discuss this disappointing experience with G. Balouev. Until then I HIGHLYH RECOMMEND YOU READ ALL THE NEGATIVE REVIEWS BEFORE PURCHASING A CAR FROM NORM REEVES HONDA IN WEST COVINA. I Follow up with a response if The General Manager responds. More

Fast Services, Excellent Communication and Easy to work with. Able to reach person easily and fast transaction to buy and sell cars. with. Able to reach person easily and fast transaction to buy and sell cars. More

Had several lukewarm and even bad experiences with other dealerships before coming to Norm Reeves. The others were either indifferent (like, "were they even trying to sell me a car?" kinda bad) or they were dealerships before coming to Norm Reeves. The others were either indifferent (like, "were they even trying to sell me a car?" kinda bad) or they were just too pushy and wanted all my contact information before we even looked at a vehicle on the lot. Like bro, you have no business knowing my driver's license and personal contact info unless we close a deal..chill. I finally decided that I shouldn't just go to the closest dealer near me and made the far drive to Norm Reeves in West Covina after looking up some reviews. Best decision ever. Great experience right as I walked into the dealership! I was greeted by Francisco Alvarez, who was both friendly and helpful in getting right to the heart of the matter, which was to get me the exact car I wanted. He was more then willing to sit down with me to look over the numbers and went the extra mile to make sure my car had exactly what I was looking for as far as color, additional features, etc. If you are shopping for a car, I actually suggest you try other places first so that you can see the difference in quality of service when you finally come here. It makes you realize how much better Norm Reeves is compared to them and why they got all their good reviews! More