Norm Reeves Honda Superstore West Covina

Excellent service I emailed requesting a quote for Honda Civic se and very promptly got an email regarding availability, my choice of color and the price, I went down t I emailed requesting a quote for Honda Civic se and very promptly got an email regarding availability, my choice of color and the price, I went down to the dealership and was told to wait for 15 to 20 minutes so that they can bring the car for me from another lot so that I can test drive it I drove the car and loved it and than I was introduced to A young man for the paper work,very courteous and yet professional,I was in and out within 3 hours with all the paperwork and finance and was very happy with the service and my car. More

Best prices and customer service! Patrick Lucas was the best. Not only did he find us the new Pilot we wanted at a great price (we live in SD County and shopped all the local dealers Patrick Lucas was the best. Not only did he find us the new Pilot we wanted at a great price (we live in SD County and shopped all the local dealers here), he delivered the car to our home the next day! That's a 5 hour round trip drive. Would strongly recommend this dealership and Patrick to anyone looking to buy a new Honda. More

Tito Patrick, #YOUDABEST Mom and I paid Norm Reeves Honda for a visit just TO LOOK at possible cars for me to buy, We weren't really sure that we would be able to afford to bu Mom and I paid Norm Reeves Honda for a visit just TO LOOK at possible cars for me to buy, We weren't really sure that we would be able to afford to buy one, but it didn't hurt to just browse our options. I was interested in buying a Civic Hybrid, but I didn't really know enough to really commit to buying one. Patrick Lucas approached us and gave us the absolute best car buying experience ever! He was the most kindhearted, friendliest, most caring, and funniest car salesperson that I have ever encountered in my life. This was my first car buying experience, and he made it the easiest process by being clear and concise about all of the car buying details. He treated my mom and I like family, and he assured us that everything will work out for our best interest. I will definitely refer Tito Patrick to my friends and family if they ever want to buy a new car. He is the perfect epitome of a "Helpful Honda Guy." Thank you so much Tito Patrick! #YOUDABEST More

See Sergii Sergii was extremely helpful and took the time to fully explain every benefit to me. He also went out of his way to make sure that I could find a car Sergii was extremely helpful and took the time to fully explain every benefit to me. He also went out of his way to make sure that I could find a car within my budget and considered all other aspects of my life. Being a recent college grad and relocating states, he really took into consideration all factors and helped me make an affordable choice! Good team, and GREAT service. Very happy. More

Best Car buying experience ever Everyone I met or dealt with was VERY courteous and knowledgeable. Kevin Rivera worked very hard to get me a great deal and made sure everything went Everyone I met or dealt with was VERY courteous and knowledgeable. Kevin Rivera worked very hard to get me a great deal and made sure everything went smoothly. It was a breeze going thru financing with Ted Esquer, and Patrick was very helpful throughout. My family has bought three new and used cars here in the last year and I recommend them highly! Steve Taylor More

Great Dealership Perfect service, they washed the car for us before we purchased it. The black honda accord sport was the right car for us, and honda really stepped up Perfect service, they washed the car for us before we purchased it. The black honda accord sport was the right car for us, and honda really stepped up their game for the accord go check it out and go to Jasmine. More

Go see Guy Gordon! I really appreciate the no-hassleness at this dealership. Guy Gordon was very helpful & even took (a lot of) time to set my the programming in my new I really appreciate the no-hassleness at this dealership. Guy Gordon was very helpful & even took (a lot of) time to set my the programming in my new Accord. My dad came with me to buy my car & he was also pleasantly surprised because the customer service surpassed our expectations. I have already referred family & friends over to Mr. Gordon! More

Finally I had been looking for a car for about six months. I finally got tired of looking because of all of the hassle and negotiations and every dealer basic I had been looking for a car for about six months. I finally got tired of looking because of all of the hassle and negotiations and every dealer basically telling me that I was never going to find what I want. I finally went into Norm Reeves Honda in West Covina. I was emailing one of the sales men because I had inquired about a car I saw on the website. I also talked inn the phone with this man and he was very nice and considerate of my situation. When I finally go in to meet the sales man and look at cars I found out he had to go home sick but another person could help me. The other man that helped me was also very nice and got my entire story and was extremely helpful. I didn't have the best income and credit but they helped me out so much to get me in a car that day. I ended up doing a lease. And they let me know that at the end of my lease I could refinance the rest of the loan and then pay to own the car. I loved that they worked their hardest to make me happy and get me what I wanted. I was looking for a used car and left with a new 2014 honda civic. I love this place and would recommend it to everyone. More

I LOVE MY NEW ACCORD!!! Ryan Laea was the salesman that helped me in purchasing my new 2014 Accord Sport and all I have to say is I love my car and the customer service was A Ryan Laea was the salesman that helped me in purchasing my new 2014 Accord Sport and all I have to say is I love my car and the customer service was AWESOME! This is my first brand new car and all I knew going in was that i wanted an accord. Ryan showed me 3 different models of the accords and my heart was then set on the sport! He was very very helpful and I would absolutely recommend Norm Reeves in West Covina to anyone and i would definitely say ask for Ryan! More

Outstanding Service! I did my research prior to deciding on a 2012 Honda Pilot EX-L. This is my third Honda vehicle purchase and my second Honda Pilot. Once I knew what I did my research prior to deciding on a 2012 Honda Pilot EX-L. This is my third Honda vehicle purchase and my second Honda Pilot. Once I knew what I wanted, I then had to muster up the courage to deal with the car dealership experience many of us have had: it is intimidating and you feel like nobody is giving you a really fair price. I went to many Honda dealers in Southern Cal and even walked out of a few after their service or attitudes felt more like they were doing me a "favor" by selling me a car. I then read the reviews about Norm Reeves Honda Superstore West Covina. I got on the internet and I was quickly called back by my new favorite internet manager-Anson Lam. During our first conversation, I laid out what I wanted and he listened attentively. He didnt try to push other cars on me to buy and he kept in contact for a whole week as we kept checking the lot inventory (during Memorial Weekend and after). Then the exact vehicle I wanted popped up with just a stock picture. I called Anson and he stated the vehicle was not even on the lot yet but he made arrangements for me to see it and take it for a test drive. He respected that I knew a lot about the Honda Pilot and he didnt try ever being condescending. From then on I had the best and smoothest sales experience I have ever had in my 22 years of car shopping. He sped up the process and got the vehicle certified in no time flat. There were no hidden fees after we negotiated the price of the vehicle, just tax and licensing. He introduced me to the general manager John who thanked me for being his customer (when does that ever happen?!)and even the finance guy, James Ponce, the guy we all fear is tallying up crazy charges was great and didnt mind at all that I asked for each number on the contract to be detailed and explained. You gotta go here if you are looking for good deals and outstanding customer attention and service!!! Thanks again Anson Lam!!!!! More