
Norm Reeves Honda Superstore West Covina
West Covina, CA
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A pleasant surprise Need to find a dealer for your next Honda? Let me break it down for you: 1. David Ochoa will straight up give you a fair deal the first time around ( Need to find a dealer for your next Honda? Let me break it down for you: 1. David Ochoa will straight up give you a fair deal the first time around (mine was on par with my lowest standing offer, as I had gone through several other internet sales mgrs before contacting David). 2. Unlike other dealers (cough Downey cough), there's no bait and switch when you get to the dealership (The OTD I got via email was honored, and I got the exact car I wanted). 3. Juan Bernal was the best! Super nice and professional. He gave a much more thorough explanation of the car features than I had received at my local dealership, which I really appreciated. ALSO, I really like salespeople who actually own Hondas when they sell Hondas. It's almost like they believe in what they are selling! 4. Financial manager Mauricio was just as pleasant to talk to. You don't get any of the rude, pushy attitude to purchase all of the extras. I usually don't write reviews for things, but I felt that West Covina really deserved a good write up, especially in light of my experience with some other Honda dealers. Will definitely be thinking of you guys when it's time to buy another car. More
Got a great price and a great buying experience. I arranged to buy a new Accord through a car buying service, they put me in touch with Norm Reeves, and I finalized the sale with Patrick Lucas. Patri I arranged to buy a new Accord through a car buying service, they put me in touch with Norm Reeves, and I finalized the sale with Patrick Lucas. Patrick made the sale process almost fun. More
Fantastic experience Wanted to give a big shout out to Patrick Lucas. He was kind, considerate and came through with a very good price on our new Accord Touring sedan. Thi Wanted to give a big shout out to Patrick Lucas. He was kind, considerate and came through with a very good price on our new Accord Touring sedan. This is our second purchase at Norm Reeves and when we bought our CRV a few years ago Guy Gordon did a great job. Remembering that positive experience, we contacted Norm Reeves again and Patrick continued the excellent service. He sincerely wanted to make sure that we were comfortable with the car and price. He made us feel like family and we appreciated this approach to an important purchase. He has a sense of humor as well. My wife and I are very happy with our new car and wanted to say thanks to Patrick and the Norm Reeves "team" for their excellent and professional service. More
I love Norm Reeves!!! This is my 3rd lease with Norm Reeves Honda! They are ALL extremely friendly and attentive. I came in for my 3rd lease yesterday, and Patrick helped m This is my 3rd lease with Norm Reeves Honda! They are ALL extremely friendly and attentive. I came in for my 3rd lease yesterday, and Patrick helped me out. PATRICK is the BEST!! He makes getting a new car SOOO much fun and less stressful. He definitely takes the edge off, and I couldn't have had anyone better to get me into a new car. Darrell also helped me with the financing, and he was just as great! You cannot beat the service here! Amazing people there! More
Excellent experience Louis Mesquita, Ruben Mesquita and Darell Clay thank you for making buying a new accord a smooth and comfortable transition. All 3 of you showed nothi Louis Mesquita, Ruben Mesquita and Darell Clay thank you for making buying a new accord a smooth and comfortable transition. All 3 of you showed nothing but kindness and shared your knowledge. I truly recommend Norm Reeves Honda !!! More
Excellent service with best price. Our salesperson, Richard Yim, have closed the deal within an hour with the best price ever. I didn't even waste a minute in this dealership. All dep Our salesperson, Richard Yim, have closed the deal within an hour with the best price ever. I didn't even waste a minute in this dealership. All departments are very efficient. More
Aneesha Ross We leased a 2015 Honda Accord last summer at Norm Reeves. Aneesha Ross was great to work with. A totally positive experience. Highest Commendation. G We leased a 2015 Honda Accord last summer at Norm Reeves. Aneesha Ross was great to work with. A totally positive experience. Highest Commendation. Great sense of humor as well. . More
Excellent Service I had a wonderful experience with buying my new pilot! Thank you to Armando Garcia and Darrell Clay for your excellent customer service. I would highl I had a wonderful experience with buying my new pilot! Thank you to Armando Garcia and Darrell Clay for your excellent customer service. I would highly recommend to my friends and family to consider Norm Reeves Honda Super Center for their Honda needs! More
Fantastic service! Ted Esquer in Finance and Ricardo Villamar in Sales were fantastic! Buying my new Civic was a great experience due to their expertise in their field. Ted Esquer in Finance and Ricardo Villamar in Sales were fantastic! Buying my new Civic was a great experience due to their expertise in their field. I couldn't be more pleased. More
EXCEPTIONAL DEAL IVE RESEARCHED VEHICLES FOR ABOUT 2 MONTHS READING REVIEWS CUSTOMER SATISFACTION ON DIFFRENT MAKES AND MODELS. COSTS AND RESALE VALUES IN MULTIPLE VEH IVE RESEARCHED VEHICLES FOR ABOUT 2 MONTHS READING REVIEWS CUSTOMER SATISFACTION ON DIFFRENT MAKES AND MODELS. COSTS AND RESALE VALUES IN MULTIPLE VEHICLES. MY WIFE AND I TEST DROVE MULTIPLE VEHICLES DURING THIS PERIOD. WENT ON TO EDMUNDS.COM TRUECAR.COM AND COMPARED PRICES WE DECIDED ON A NEW HONDA ACCORD V 6 EX L. NEVER PURCHASED A HONDA IN MY LIFE ALWAYS A CHEVY TRUCK KIND OF GUY I WENT ON LINE LOOKING FOR A 2015 MODEL AND SHOT REQUESTS TO NUMEROUS DEALERS IN IE AND TO NORM REEVES HONDA OF WEST COVINA. WITHIN MINUTES RECEIVED A CALL FROM GUY GORDON, FLEET MANAGER FROM NORM REEVES HONDA AND ADVISED ME THAT THEY HAD 2015 ACCORD SIMILAR TO WHAT I WAS LOOKING FOR SAME COLOR AND INTERIOR. ABOUT 7 PM.MY JAW DROPPED WHEN HE TOLD ME THE PRICE OF THE VEHICLE. SORRY EDMUNDS AND TRUECAR HE BLEW U OUT OF THE WATER. ARRIVED THAT NIGHT AT 8 PM DEAL DONE AND CAME TO AN AGREEMENT WITHIN 45 MINUTES GUY GORDON MADE ME AN EXCEPTIONAL EXCEPTIONAL DEAL ON A VEHICLE A MODEL ABOVE WHAT I WAS LOOKING FOR. THANK YOU FOR A GORGEOUS VEHICLE AND A GREAT DEAL GUY GORDON, More