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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,103 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,103 reviews

January 02, 2013

Needed a code for my radio other dealers wanted to charge me $80 they gave it to me free!! Thanks!!! I love norm reeves honda they are numero 1!!! More

by Vaspin99
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service & Parts
Mar 24, 2014 -

Norm Reeves Honda Superstore West Covina responded

Hi, Thank you for taking the time to write us a positive review! We appreciate your business as well as your kind words. Hope to see you again soon! George Ventura Sales Manager gventura@normreeveswc.com Phone: 626 756-3850

December 16, 2012

Did not keep price as promise. Will never go back there for any service nor sales. Promise $33k out the door but they added $3k when contract was signed. What kind of service is that! More

by chefkhiem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mai Hau and John Salamar
August 20, 2012

I recently purchased Honda Civic 2012 from internet sales man Guy Gorden. He was very informative and helpful with our questions. He did everything he can to make sure we get all good take care of customer s More

by hemi.cha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Gorden
July 29, 2012

I just purchased a 2012 Honda CR-V from this dealership and it was a great experience (not painful at all!). Yury, my dealer, was very patient, helpful, and knowledgeable. I was a bit intimidated by my l More

by islandhulagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yury Katseryn, Zack in Finance
July 01, 2012

We were in the market for a 2012 Honda Odyssey Touring and I sent out emails to 10 different dealers. Richard Yim from Norm Reeves West Covina came up with a quote no one would beat and only a few would m More

by Bluesody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Yim
June 06, 2012

Ever since I purchased my 2007 accord in December 2011, Ronnie has gone above and beyond what a service advisor should do. Their job is not a easy one. See, the idea is a customer should know as much as p More

by bman149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Gripp
May 04, 2012

We were looking to buy a new 2012 CRV and had used ConsumerReports.org/carsavings to pre-screen local and not so local Honda dealers. After contacting David Ochoa, the Internet/Fleet Manager we found More

by zorann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ochoa and Jimmy Ekhlas
January 24, 2012

My son went in to buy a car from this dealer and has had nothing but problems, the car radio quit working the very next day and he reclined the seat to take a nap and the seat would not come back up. He to More

by Mommasmad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard yim
Jan 25, 2012 -

Norm Reeves Honda Superstore West Covina responded

I am sorry to hear that your son is having a problem with the vehicle. We thoroughly inspect and recondition our pre owned vehicles to a very high standard and stand behind our product. The items you have mentioned were not a problem at the time of purchase; however we have attempted to resolve the issues. If you or your son are not happy with the vehicle or the level of service you have received, we would be happy to cancel the transaction and refund any money paid.

January 16, 2012

I got my 2012 Honda Fit here and the salesperson, Jude Racadio, was very helpful, attentive and he explained everything to us in detail. If you are looking at buying your next car, visit Norm Reeves Honda More

by mj12982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JUDE RACADIO
December 22, 2011

After having issues with another dealer in the San Gabriel Valley, which I bought the Certified Vehicle from, I took my van to Norm Reeves. As soon as I pulled into the service lane I was immediately More

by IRISH PRIDE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lewis Lam