Norm Reeves Honda Superstore West Covina
West Covina, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Needed a code for my radio other dealers wanted to charge me $80 they gave it to me free!! Thanks!!! I love norm reeves honda they are numero 1!!! me $80 they gave it to me free!! Thanks!!! I love norm reeves honda they are numero 1!!! More
Did not keep price as promise. Will never go back there for any service nor sales. Promise $33k out the door but they added $3k when contract was signed. What kind of service is that! for any service nor sales. Promise $33k out the door but they added $3k when contract was signed. What kind of service is that! More
I recently purchased Honda Civic 2012 from internet sales man Guy Gorden. He was very informative and helpful with our questions. He did everything he can to make sure we get all good take care of customer s man Guy Gorden. He was very informative and helpful with our questions. He did everything he can to make sure we get all good take care of customer service from start to the end. We were very happy to work with Guy Gorden and like to refer his name to other people as well. Thanks! More
I just purchased a 2012 Honda CR-V from this dealership and it was a great experience (not painful at all!). Yury, my dealer, was very patient, helpful, and knowledgeable. I was a bit intimidated by my l and it was a great experience (not painful at all!). Yury, my dealer, was very patient, helpful, and knowledgeable. I was a bit intimidated by my less than stellar credit but he was very professional and respectful of my situation. Yury worked out a really great deal for me. In addition, Zack in Finance was also very friendly, professional, and closed the deal in a short amount of time. I was really impressed by the staff's friendly yet non-aggressive style. Even the manager, John Cowan, greeted me and wanted to make sure I was taken care of. I'm so happy I made my purchase at the Norm Reeves Honda West Covina store. More
We were in the market for a 2012 Honda Odyssey Touring and I sent out emails to 10 different dealers. Richard Yim from Norm Reeves West Covina came up with a quote no one would beat and only a few would m and I sent out emails to 10 different dealers. Richard Yim from Norm Reeves West Covina came up with a quote no one would beat and only a few would match. I found Richard to be very knowledgeable about the Touring model and was very helpful explaining the high tech features of this model. We left after NOT reaching an agreement on my trade. I got a phone call from Richard and I ended up at Richard's office where he actually was handling two sales at the same time. It was nearly midnight when I left with my new Touring and RICHARD was at work at 9AM on that day as well as the next day. An incredible guy! My only complaint is that the car really needs to be detailed (waxed). It was definately cleaned prior to our purchase but I'm a little disappointed that I now need to have it detailed. On the other hand I feel I got the deal of the century and found my treatment at norm Reeves as a good experience and Richard is great at his job. Great personality too. I highly recommend that you give Richard a call when your in the market-HE will do you RIGHT! More
Ever since I purchased my 2007 accord in December 2011, Ronnie has gone above and beyond what a service advisor should do. Their job is not a easy one. See, the idea is a customer should know as much as p Ronnie has gone above and beyond what a service advisor should do. Their job is not a easy one. See, the idea is a customer should know as much as possible about their vehicle which in turn makes the service advisors job a whole world easier. So, if you are in West Covina, or want to change your current service advisor, hit up Ronnie Gripp. Best in the business! Keep up the good work! More
We were looking to buy a new 2012 CRV and had used ConsumerReports.org/carsavings to pre-screen local and not so local Honda dealers. After contacting David Ochoa, the Internet/Fleet Manager we found ConsumerReports.org/carsavings to pre-screen local and not so local Honda dealers. After contacting David Ochoa, the Internet/Fleet Manager we found our source. David was knowledgable, friendly and courtious, very professional in all the phases of the process. He explained all the car features, programmed Bluetooth to my cell and kept all the promises and commitments he had made during our negotiations. Jimmy Ekhlas explained various financing options, offered us additional equipments and waranties and was also thoroughly friendly and professional. This has been our best car buying experience and we fully recommend this dealership and gentlemen mentioned. Zoran & Pearl, Diamond Bar More
My son went in to buy a car from this dealer and has had nothing but problems, the car radio quit working the very next day and he reclined the seat to take a nap and the seat would not come back up. He to nothing but problems, the car radio quit working the very next day and he reclined the seat to take a nap and the seat would not come back up. He took it in and they told him the seat was not covered by the warranty but they would fix the radio. Well that was last week and he just went in to pick up his car and the radio is still not fixed but they want to take back the rental they gave him and want him to come back next week because the radio should be back by then! So my son said, I'm not driving this car till it is fixed! The manager is trying to hide from him but he is going back in to tell them he is keeping the rental until his car is fixed! They would not let him keep the rental so he started to drive away and the thermostate panel fell out on him! He is still there trying to deal with these people! I would not recommend this dealer to anyone! The manager finally came out to talk to him and my son showed him how unsafe the car is and the manager told him to take the rental and they would call him when it was fixed. More
I got my 2012 Honda Fit here and the salesperson, Jude Racadio, was very helpful, attentive and he explained everything to us in detail. If you are looking at buying your next car, visit Norm Reeves Honda Racadio, was very helpful, attentive and he explained everything to us in detail. If you are looking at buying your next car, visit Norm Reeves Honda and look for JUDE RACADIO! More
After having issues with another dealer in the San Gabriel Valley, which I bought the Certified Vehicle from, I took my van to Norm Reeves. As soon as I pulled into the service lane I was immediately Gabriel Valley, which I bought the Certified Vehicle from, I took my van to Norm Reeves. As soon as I pulled into the service lane I was immediately greeted by Lewis Lam a service writer, I started to explain the problem and before I could finish Lewis already knew what the problem was. Unlike the dealer I bought the van from who needed it all day to figure out the problem, Lewis called me in about 3 hours to tell me the axle had been replaced, the van was washed and ready for pick up. Unfortunately for me, in order to keep my extended warranty valid I will need to take my van to "the other dealer" once a year for maintenance. For any other warranty or dealer required service I will be going to Norm Reeves in West Covina. More