Norm Reeves Honda Superstore West Covina

very happy Louis was very attentive and helpful and understood my needs in buying the car. He is very nice My total experience was very comfortable and ev Louis was very attentive and helpful and understood my needs in buying the car. He is very nice My total experience was very comfortable and everyone was very kind. I’m very pleased with my car and how everything was handled Thank you. More

Over charge from estimate cost of $1330.90 by $1500.00 Took 2004 Honda Pilot for four items to be repaired (1) lower driver side seat panel need replaced (2) recharge A/C coolant and fix A/C blower (3) Took 2004 Honda Pilot for four items to be repaired (1) lower driver side seat panel need replaced (2) recharge A/C coolant and fix A/C blower (3) Right side seat belt not working (4) replace defective rear splash guard. The service writer said I would have to replace timing belt to prevent engine from locking up, This is required ever seven years.and your car is well past safety point. The service writer call later to tell me upon inspection they found in addition to the items requested major work was needed to bring the vehicle to be operated safety and new cost would by $4600.00. I told the service writer that I would not authorize any additional work. The vehicle only has 38594 miles.. Wear on the vehicle is determined by use not age. More

New car I am very pleased with my car. This is my 5th 4th honda and Louis Mesquita helped me with each one . I would go any where else. Great staff very profe I am very pleased with my car. This is my 5th 4th honda and Louis Mesquita helped me with each one . I would go any where else. Great staff very professional. More

The Brothers that Go Above & Beyond! This past Sunday I had the privilege to go to the Honda West Covina dealership to purchase my 1st new car. Going in with an open mind and knowing what This past Sunday I had the privilege to go to the Honda West Covina dealership to purchase my 1st new car. Going in with an open mind and knowing what car I wanted, I was approached by a couple of very enthusiastic gentlemen by the name of Ryan & Patrick Lucas. Both very informative and knowledgeable in all things HONDA related. Happy to inform me of all possible questions I could have. After a couple of test drives, 2017 Honda Accord, I knew this was the one for me. Ryan and his brother Patrick both assisted me to an outstanding extent that I was able to leave to dealership that day with my new car! Words can not express the gratitude and very friendly service that I expericed that day, which I'm sure goes unmatched everywhere else. Thank you to Ryan & Patrick Lucas and the entire Honda West Covina team for all their hard work and dedication to help the little guy, like me, walk away feeling larger then life. Thank you Honda West Covina. You guys & gals are A1! More

Not a first time customer John Gomez & Eugene Huang (Finance Dept.) assisted us on September 04, 2017 with our new car, they did their best to make us happy. I wish the dealer John Gomez & Eugene Huang (Finance Dept.) assisted us on September 04, 2017 with our new car, they did their best to make us happy. I wish the dealership knows how to take care of their customers too, especially during the night. They serve food (donuts/pastry, coffee & water) during the day but only water at night! We were there in your dealership 'til midnight, if you didn't have the vending machine, we'll end up in the hospital. More

Smooth purchase experience Went in to look at a car in preowned inventory. Given the stories you hear from friends about car experience, i was little hesitant. I had sent an ema Went in to look at a car in preowned inventory. Given the stories you hear from friends about car experience, i was little hesitant. I had sent an email and Ryan Lucas was prompt to reply back and set time to come by for visit. The whole purchase process was very smooth and Ryan Lucas, Taniya Lee in finance were professional about all disclosures and numbers. James Ponce, the GM sales checked in few times to make sure that no issues are faced. Would highly recommend the dealership. More

Preliminary Quote Assistance Richard Yim and David Ochoa were great help in my search for a great price and deal for a new 2017 Honda CR-V. My e-mail correspondence with them was Richard Yim and David Ochoa were great help in my search for a great price and deal for a new 2017 Honda CR-V. My e-mail correspondence with them was quick and efficient! Richard gave me a quick and honest OTD price when asked and David was there to make sure everything was going smoothly. Furthermore, they were open to communicate pricing through email, which made it really convenient for my busy schedule! Would recommend giving them an email! More

5th Honda from LOUIS Been buying Cars from Louis since 1996. I followed him from one dealship to other. Even convinced my wife to get a Honda from Louis. Over 20 yrs. His Been buying Cars from Louis since 1996. I followed him from one dealship to other. Even convinced my wife to get a Honda from Louis. Over 20 yrs. His excellent service and professionalism remains the same. He makes you feel comfortable and makes you understand what you're getting. His knowledge about Hondas and financing makes it the decision process easier. None can compare to Louis. Norm Reeves WestCo is lucky to have an experience and well liked employee. More

Bought my first car Louis and the team at Norm Reeves Honda West Covina are awesome! Love the service and professionalism. Overall wonderful experience and i drove away w Louis and the team at Norm Reeves Honda West Covina are awesome! Love the service and professionalism. Overall wonderful experience and i drove away with a sweet 2017 Honda Civic SI. Great service! Thanks for your help. More

Internet price made for fastest, easiest car purchase ever. I requested an internet price quote which I received in less than a day. It matched my pricing research so I called Ryan Lucas to purchase the car wit I requested an internet price quote which I received in less than a day. It matched my pricing research so I called Ryan Lucas to purchase the car with no negotiations. Ryan was extremely helpful and easy to work with as was Tanya in Finance when I signed documents. This was easily the best car buying experience I have ever had. Thanks to all who helped me. More