Norm Reeves Honda Superstore West Covina

First time buying a car and decided the first stop would be Norm Reeves Honda Superstore West Covina, we were luckily to meet Ricardo Villamar (sales & leasing consultant) wh and decided the first stop would be Norm Reeves Honda Superstore West Covina, we were luckily to meet Ricardo Villamar (sales & leasing consultant) who was friendly, informative, and most importantly did not make me feel pressured. I drove two cars , asked many question and some over again and he answered all of them. Left having an idea of what car I wanted but wanted to “shop around”. Next day ended up at another Honda dealership where none of my questions were answered, felt embarrassed to ask questions and feeling as though I was inconveniencing them. So I went right back to Ricardo, sat down and asked all the questions I had( had my credit score explained to me, reviewed my car payments, reviewed down payments over and over until it made sense to me) and got my car !!! If you’re looking for a car and don’t know where to start Ricardo and Honda West Covina is the place to go. I got the car I wanted and I don’t have a horror story feeling taken advantage of/ripped of/lied to which is just as important. Thank you, thank you, thank you Ricardo V. More

Easy buying experience Louis was amazing! No pressure and offered me a great price. I will recommend all my friends about and family. 5 stars and great experience! Louis was amazing! No pressure and offered me a great price. I will recommend all my friends about and family. 5 stars and great experience! More

Quick, Clean & Hassle Free After looking around decided on an Accord for my 2nd car. This dealer had the best offer on a certified used by far. My sales guy Johm Gomez got me After looking around decided on an Accord for my 2nd car. This dealer had the best offer on a certified used by far. My sales guy Johm Gomez got me in & out with no hassles and no headaches, even followed me home since I didn't have a ride except the car I came in. The lobby music was also a nice plus. More

Took time to get to know my needs John was extremely helpful in helping me buy my first car. Although my credit was not the best, we still found a way to make it work. He asked questio John was extremely helpful in helping me buy my first car. Although my credit was not the best, we still found a way to make it work. He asked questions to help him understand what my needs were and he cared that I saw the benefit in the car I was buying. He helped to provide a great car buying experience. More

Excellent Tino is a very friendly excellent person he answered all of our question regarding our new purchase .. thank you very much . Wish you the best .. Tino is a very friendly excellent person he answered all of our question regarding our new purchase .. thank you very much . Wish you the best .. More

Outstanding Dealership!!!!!!!! WOW!!!,Really appreciative of the Outstanding Service and Professional Staff,I shopped around looking for a Civic to fit my budget and no one was as f WOW!!!,Really appreciative of the Outstanding Service and Professional Staff,I shopped around looking for a Civic to fit my budget and no one was as friendly or as willing to meet my needs as John Gomez was,I told him what I wanted and he said he would do the best he can,he got back to me Via Telephone gave me a price range so I showed up at the dealer as promised and what do you know he was a man of his word,what he said he would do HE DID!!!!,My Family and I are EXTREMELY Grateful and Excited,Once again Thanks guys for all you did👍🏼 More

A great car-buying experience! I purchased a certified pre-owned Honda Civic, and I love it! My salesperson was John Gomez, he was great to work with, and did everything possible t I purchased a certified pre-owned Honda Civic, and I love it! My salesperson was John Gomez, he was great to work with, and did everything possible to make sure I was comfortable with the entire process, start to finish. He has called several times since the purchase to ensure that everything is okay, and I have no concerns left unresolved. This was truly the best car-buying experience I’ve ever had, and I would definitely purchase through Norm Reeves again, referring anyone I know to John Gomez! A car is a huge purchase, and feeling good about it after the signing is so important! I genuinely love this car, and the customer service John provided was exceptional! That wont be forgotten... More

So HAPPY 😄 After car shopping at many dealerships, I finally ended up here which I'm glad I did. Mr. John Gomes was very nice and made it easy for me to get a n After car shopping at many dealerships, I finally ended up here which I'm glad I did. Mr. John Gomes was very nice and made it easy for me to get a new 2018 Honda civic LX . Which I'm so Happy 😄. I've had very bad experiences car shopping but today it went great. Nice customer service no waste of time was pleasant to be. (Thanks guys for bring a smile to my face). I would highly recommend come in here and buying a car. More

Delearship review. Thanks Mr John Gomez for making my car purchase from Norm Reeves Honda hassle free from begining to end. I enjoyed this experience Your ability to com Thanks Mr John Gomez for making my car purchase from Norm Reeves Honda hassle free from begining to end. I enjoyed this experience Your ability to communicate with me was outstanding. More