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Norm Reeves Honda Superstore West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.8
1,096 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,096 reviews

October 30, 2024

Had a great experience working with Alicia Bautista (Sales Dept.) in purchasing my new CRV Hybrid. Top notch service and professionalism. I highly recommend. More

by tomhernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Bautista
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Oct 30, 2024 -

Norm Reeves Honda Superstore West Covina responded

Congratulations on your new Honda CR-V Hybrid, Tom! We're pleased that Alicia could escort you through the process. If you have any questions about your hybrid or need anything else, please contact us. Thank you, and we hope to see you in the future!

October 22, 2024

Very disappointed regarding Integrity of Dealership & Management. Have bought multiple vehicles in the past. I was in the process of purchasing another vehicle when I noticed the terms in My contract we More

by PapaEd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Salama
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dao
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Norm Reeves Honda Superstore West Covina responded

Hello PapaEd, We're disappointed that your car-shopping visit for a new Honda wasn't up to your expectations. Since we value you as a customer, please reach out to our General Sales Manager, David Warren, at David.warren@normreeves.com if you'd like to discuss the matter in further detail. Thank you.

October 17, 2024

Nick was amazing sales person! Very helpful and even followed up a week later to make sure everything was going good with the car More

by Alexmeza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Maslach
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Oct 17, 2024 -

Norm Reeves Honda Superstore West Covina responded

Congratulations on your new Honda, Alexmeza! We're pleased that you're enjoying your new ride and that we could get you behind the wheel. Please let us know what else we can do for you. Thank you!

October 16, 2024

Jimmy had great customer service, went over everything thoroughly and helped explained features in vehicle. Honda is lucky to have him. More

by Mr.ss_84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Norm Reeves Honda Superstore West Covina responded

What a nice review, Mr.ss_84! We're thrilled that your car-buying experience with your new Honda went so well with Jimmy's help. Thanks so much for giving us your business, and we hope to see you in the future!

October 16, 2024

Jimmy made it easy and the best for me buying a car thank you jimmy More

by Italianmexgirl8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Haidar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Soto
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Oct 16, 2024 -

Norm Reeves Honda Superstore West Covina responded

We wish you all the best of luck with your new-to-you Honda, Italianmexgirl8! We're happy that Jimmy could make the process easy and pleasant for you. Thanks so much, and we look forward to helping you out in the future!

October 14, 2024

Very kind helpful answer all my questions very satisfied with the service tread me with respect More

by Jsp56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaden
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Oct 14, 2024 -

Norm Reeves Honda Superstore West Covina responded

Congratulations on your new Honda, Jsp56! We're happy that your car-buying experience went so well, and we hope to hear from you again. Thanks so much!

September 30, 2024

Jimmy made this the best car buying experience I’ve ever had! He showed me all the models I was interested in, answered all my questions, and never made me feel pressured. I got exactly the car I wanted and More

by Donna B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Norm Reeves Honda Superstore West Covina responded

Congratulations on your new Honda, Donna! We're so happy to hear that you had a wonderful experience with the help of Jimmy. Thanks for your business, and we look forward to helping you in the future!

September 30, 2024

Norm Reeves Honda West Covina was wonderful! I was able to look at all the models, ask questions, and test drive. I would go back for another car in the future. More

by Donna B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Norm Reeves Honda Superstore West Covina responded

Sounds like you had a great experience buying your new Honda, Donna! We appreciate the positive feedback and hope to help you in the future. Thank you!

September 23, 2024

Mr. John Gomez gave me ample time and showed me several alternatives, including a test drive, and answered all of my questions, and was very patient, allowing me to make my selection without any regret. Si More

by Engr79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Norm Reeves Honda Superstore West Covina responded

Congratulations on your new Honda, Engr79! We're so happy to hear that John gave you all the information that you needed, and Andrew helped you to finalize it all. Thanks so much, and we hope to see you in the future!

September 18, 2024

I’m disappointed on how this person lied too me fraud and scammed me… I’m very upset 😠 More

by il 7249948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alfredo Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Financial
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Sep 19, 2024 -

il 7249948 responded

Who pays $1087.77 a month?! I’m a single mom of three and paying rent of $2065.00 a month?! I was in comma and had a stroke not working at the moment…This is ridiculous!!!

Sep 19, 2024 -

Norm Reeves Honda Superstore West Covina responded

Hello il 7249948, We're very concerned to read this review and would like to learn more about the situation you had at our dealership. Please reach out to our General Sales Manager, David Warren at David.warren@normreeves.com so that we can resolve any outstanding issues. Thank you.

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