Norm Reeves Honda Superstore North Richland Hills - Service Center

The staff greeted me warmly very helpful kept me informed every step of the way. Explain what they check during the repairs of my oil change every step of the way. Explain what they check during the repairs of my oil change More

great no no it was wonderful the guys do great services all went well as usual all went well as usual More

Been going there for years. They already know me by my first name. They explain everything that was done and will need in the future on my car. They already know me by my first name. They explain everything that was done and will need in the future on my car. More

It was fine, could have been a little less wait time. Didn't vacuum my car out as usual and there was still Mudd on my car mats. Didn't vacuum my car out as usual and there was still Mudd on my car mats. More

All my questions were answered. Everything was taken care of. I was very pleased with the work done at Norma Reeves, Service Everything was taken care of. I was very pleased with the work done at Norma Reeves, Service More

Angel made the entire experience a pleasure. He answered all of my questions and gave me all the details I needed to make the correct decision. Angel was also able to get all of the work done fa He answered all of my questions and gave me all the details I needed to make the correct decision. Angel was also able to get all of the work done faster than expected which was a great bonus. More

Positive experience. It did not take long and I was kept informed on every step of the way ! It did not take long and I was kept informed on every step of the way ! More

Prompt service as usual. We were kept informed during the repairs. Our vehicle was returned clean and ready to go We were kept informed during the repairs. Our vehicle was returned clean and ready to go More

Dennis took care of me from the very beginning. I came in with a broken side mirror and had my baby grand daughter in the back seat. He could sense my discomfort immediately and knew that I had to I came in with a broken side mirror and had my baby grand daughter in the back seat. He could sense my discomfort immediately and knew that I had to get this taken care of quickly. He ordered the part on Friday and had it installed on Monday - and was able to meet my scheduling requirements. He followed up with maintenance to make sure they were done On Time and actually finished 30 minutes before my deadline. Dennis was fantastic and he even scheduled my next maintenance appt since I wasn't able to take care of the multi point inspection recommendations on the same day. Dennis did a fabulous job and is the reason I will come back. More

My service manager made me feel like I was his only customer. Dennis took time to go over everything and made sure that I got the service I needed. Her was personable and professional. He recognized th customer. Dennis took time to go over everything and made sure that I got the service I needed. Her was personable and professional. He recognized the urgency of the repair I needed (side mirror was broken completely off on Friday). He ordered the replacement part and had me safely back on the road by 3:00 on Monday. I appreciate his efficiency in meeting my needs and my timing. He’s also a very nice person. I feel like I made a friend and will definitely be a return customer More