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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,829 Reviews

2,829 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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February 24, 2024

He was really good at his job He was friendly and had a good attitude. More

by Kengfwtx
Recommend Dealer
Yes
Employees Worked With
Kellar
Feb 27, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. We strive to provide exceptional service to all our customers.

February 24, 2024

Great. Clean. Kind. Knowledgeable Tommy was very kind, he didn't make me feel like I needed to purchase anything nor did he force and repairs on me. More

by Jovannimama914
Recommend Dealer
Yes
Employees Worked With
Tommy lit
Feb 27, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words! We're thrilled to hear that Tommy provided you with a great experience. We strive to make every visit enjoyable and pressure-free. We appreciate your feedback and look forward to serving you again in the future!

February 23, 2024

I have had a minor issue with the courtesy lights under my running boards. Each time I've brought my Ridgeline in for service, I have been treated with courtesy and respect. I am kept informed as to the pr More

by Senger8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words and loyalty. We're glad to hear that you've consistently received courteous service and effective communication during your visits. We'll address the issue with your courtesy lights promptly. Thank you for choosing us for your automotive needs!

February 23, 2024

My experience was the best it's ever been! In and out in less than an hour! Fabulous! More

by Lcostello67
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Feb 23, 2024 -

Lcostello67 responded

Anthony Garcia did a spectacular job making sure I was being taken care of during my visit at Norm Reeves Honda! Thanks for the cookie, as well! ❤️ Lisa Costello

February 23, 2024

Tommy is great to work with him. He's easy to work with. Clear in communication. Priompt. More

by Russellcheney
Recommend Dealer
Yes
Employees Worked With
Tommy
Feb 27, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words! We're thrilled to hear that Tommy provided you with an exceptional experience. We appreciate your feedback and hope to serve you again in the future.

February 23, 2024

Fast and understood what I needed He even got me an Uber ride home and back to the dealership. Made sure I knew exactly what was going on with my car More

by Heroinamagazine
Recommend Dealer
Yes
Employees Worked With
Dennis
Feb 27, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Providing exceptional service and ensuring our customers are well taken care of is always our top priority. We appreciate your business and look forward to serving you again in the future!

February 23, 2024

Technician installed the brakes incorrectly. We had to return to the dealership the next day to correct the problem. There should have been more done as a courtesy of this significant error. Wha More

by Gdrk817
Workmanship
Recommend Dealer
No
Employees Worked With
Dennis Williams
Feb 28, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're sorry to hear that you had a negative experience working with our team and we take your concerns seriously. If you would like to discuss this further please reach out to our service manager, Marie Whitmore, at marie.whitmore@normreeves.com.

February 22, 2024

Very organized. Scott was very informative and took care of me at a timely manner More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We're glad to hear Scott provided informative and timely service. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business!

February 22, 2024

I really appreciate this Honda dealership. They do a great job!! I will continue to bring my car here. More

by janet5perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with us and we look forward to serving you again in the future.

February 22, 2024

Great service and so helpful. Great service. Very helpful. Appreciate all the hard work that was done to get my vehicle from another dealership and fixed it and handled it the way More

by Realtx2000
Recommend Dealer
Yes
Employees Worked With
Elizabeth french
Feb 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service team. Your satisfaction is our top priority, and we appreciate your trust in us to handle your vehicle needs. If you have any further questions or concerns, please don't hesitate to reach out.

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