Back

Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,829 Reviews

2,830 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

Sort by
February 28, 2024

Professional, efficient service Answered all my questions in detail. Very friendly and professional to work with. More

by Emersonchi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Feb 28, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your 5-star rating! We're glad to hear that our team took good care of you during your visit.

February 28, 2024

Anthony Garcia was amazing from the moment we interacted on the phone to the actual in person experience. He put me at ease and has such a kind heart. He provided the best customer service I ever had, and I More

by Dedication.Natalygomez
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Feb 29, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for taking the time to share your experience with us! We're happy to know that Anthony made your time with us worthy of five stars.

February 28, 2024

They were very attentive, courteous and they were on the lookout for my truck to leave the service quickly. More

by Luistellez8185
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
Feb 29, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for leaving your feedback! We're glad to hear our team hit the mark and made sure you had a 5-star experience.

February 28, 2024

The process was very smooth. Angel was very thorough about what was needed, and made the experience painless. Also, the food at the bistro is very good. More

by Pabloybarra
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Flores
Feb 29, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your review! We're glad to hear that Angel and our team were so helpful during your visit with us.

February 28, 2024

Great Great customer experience I will return to service my vehicle and my spouses vehicle More

by DarrylJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Flores
Feb 28, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the 5-star rating, Darryl! We're glad to know our service team met your expectations.

February 27, 2024

Mario was very clear and kind regarding the issues with my car. Not all the service managers are like that at this location, but he did a wonderful job. I will specifically request him in the future More

by Kit_Kat98
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Vasquez
Feb 28, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience, we're delighted to hear that Mario provided excellent service! We'll make sure to pass on your kind words to him. Looking forward to assisting you again in the future!

February 27, 2024

Tristan did a great job explaining and resolving issues I had timely. Thank you very much More

by Byron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience, we're delighted Tristan could assist you promptly and effectively! We appreciate your business and look forward to serving you again in the future.

February 27, 2024

I was helped quickly, my issue was fixed and Tim was wonderful as usual Your dealership is always so nice to hang out in while waiting...great overall experience!!! More

by Sandy
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
Feb 27, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that Tim provided you with exceptional service and that you had a great experience at our dealership. We appreciate your continued support and look forward to assisting you again in the future!

February 27, 2024

I have purchased four honda vehicles here and the experience has always been outstanding. Tim Kellar, my service advisor, has always been great. I've used him for more than 15 years. More

by pfs7901
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
Feb 28, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback with us! We love hearing that Tim and the rest of our team has taken care of you and your cars over the years. We look forward to working with you again!

February 27, 2024

Great Service! Service Advisor was outstanding. Good advice from the service advisor Larry DeVorak. Be back soon. (sent with Gentle Effect) More

by Ly658_2000
Recommend Dealer
Yes
Employees Worked With
Larry DeVorak
Feb 28, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback with us! We're happy to hear that Larry and our team made your visit worthy of five stars.

...
163
...