Back

Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,831 Reviews

2,831 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

Sort by
March 04, 2024

Tommy was easy to work with and handled everything with promptness. The dealership's service waiting area has a great atmosphere. More

by Oalvarez1992
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tommy
Mar 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your positive feedback! We're pleased to hear that Tommy provided you with prompt and easy service, and that you enjoyed our service waiting area's atmosphere. We appreciate your business and hope to see you again soon!

March 04, 2024

Every one was helpful and nice. I like the service that they provide. Scott was very helpful. More

by avargas.av27
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your positive feedback! We're glad to hear that you found everyone helpful and nice, and that you're pleased with the service provided. We appreciate your business and will be sure to pass along your thanks to Scott.

March 04, 2024

Solid, responsive Tommy was great to work with. He was very thorough and pointed out items that was not actually needed for the car. More

by joekayone
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tommy Lit
Mar 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your positive feedback! We're pleased to hear that Tommy provided you with solid and responsive service, and that he was thorough in addressing your car's needs. We appreciate your business and hope to serve you again in the future!

March 04, 2024

It was a very good experience! Thank you. I have been traveling out of the country and unable and have not had the time to fill out my review yet. Came home to a deluge emails and More

by Shopgaylajoseph
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Vinson
Jul 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your wonderful feedback! We understand your situation and appreciate your patience. We apologize for any inconvenience caused by the excessive review requests. If there's anything else we can assist you with, please feel free to reach out.

March 04, 2024

Excellent Customer service A very happy customer with pleasure Will recommend to others and will go back More

by Asharmagda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Vinson
Jul 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience and look forward to serving you again.

March 04, 2024

Quick and easy. Very easy to schedule the appointment. Simple check-in and check-out process. Very easy to schedule the appointment. Simple check in and check out pr More

by Evelyn_Duck77
Recommend Dealer
Yes
Employees Worked With
Tristan Rivas
Jul 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We're glad to hear that scheduling and your visit went smoothly.

March 03, 2024

Isaac is a great service consultant, took care of everything for me, thank you!! Great service department. More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for leaving your rating! It's feedback like this that drives us.

March 03, 2024

Quick, reliable and honest service provided. Agents are very professionals. Comfortable atmosphere for waiting on repairs More

by chandra_robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to rate us! We're happy to hear that we lived up to your expectations.

March 03, 2024

Friendly service and a clean area. Disappointing that the snack area is closed. Snack area needs to stay open longer for customers. More

by Racinglita
Recommend Dealer
Yes
Employees Worked With
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Pearson
Mar 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We'll work hard to make sure your next visit is worthy of five stars, too!

March 03, 2024

Staff was nice. I never spoke to my advisor but my car was ready in the time originally quoted! More

by Alexandra.Craker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allen Vinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Vinson
Mar 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your five star rating, Alexandra! Hearing about these kinds of experiences makes our day.

...
160
...