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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
3,120 Reviews
Call Service Center (817) 345-6175

3,120 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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September 02, 2025

Did a great job thanks clean and fast I will be back for next service More

by william1997espinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Think of Tristian as your pit-stop pro: quick, efficient, and leaving things looking good. We’re happy the visit was smooth and that you’ll be back. Until then!

September 02, 2025

Tristian goes above and beyond to help his customers and provides great customer service and knowledge. More

by robclark732004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Rob, sounds like Tristian earned an extra-mile medal for his service and knowledge. We’ll pass your praise along so he knows his effort mattered. Thanks for sharing, and come back anytime for that same above-and-beyond care.

September 02, 2025

The service is always great, the consultant has you up to date on the progress and approximate time the job will be completed. More

by Nklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for noting the clear progress updates. Angel likes to treat service like a project with milestones you can actually follow. Knowing the approximate finish time helps everyone plan their day better. See you at your next appointment, and we’ll keep you posted.

September 02, 2025

I love this dealership. The people are great and the service is fast and good. More

by bturner195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Billeaud
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Sep 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We love being that neighborhood spot where friendly faces and fast service meet, and Nicholas will be pleased to hear your praise. Thank you for the warm words and for trusting us with your vehicle care. Come back anytime, and we’ll keep that same pace and polish.

August 31, 2025

Timely - courteous - knowledgeable Clean service area and waiting lounge, and breakfast area which is nice More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Timely service and a breakfast area? Sounds like we hit the trifecta: speed, smarts, and snacks. We’re glad the team and the space made your visit comfortable, Dave. Thanks for the lovely shout-out.

August 30, 2025

Angel Flores provided outstanding customer service at every step of getting a repair completed. From ordering the part to vehicle pick up he kept me updated and insured everything went smoothly and quick More

by Doncarlajosh97
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Flores
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Sep 02, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Angel sounds like the project manager you want on your repair: coordinating parts, updates, and a smooth pickup. Thanks for highlighting his clear communication and follow-through. Those details matter. Glad everything went smoothly.

August 30, 2025

Took car in for battery not holding charge. They tested and replaced and recommended additional service which I had done More

by ash582
Recommend Dealer
Yes
Employees Worked With
Zackary Frausto
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Sep 02, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for sharing! Zackary sounds like he walked you through the diagnosis and the right next steps. We appreciate you taking care of the recommended service and letting us help keep your car reliable. If anything else pops up, we’re here.

August 30, 2025

Tristan was helpful listen to my concerns. Advice on the maintenance items for my vehicle. Made me feel confident on the inspection on my vehicle. More

by Juanechavez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

It’s great to hear Tristan made the inspection feel clear and trustworthy! That peace of mind is everything. We’ll pass this along. He’ll be happy to know you felt confident in his advice. See you next service.

August 29, 2025

My service was excellent! Anthony was very communicative and helpful, and the service was faster than expected! More

by katrinarymer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia (five out of five stars)
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Sep 02, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Great to hear the service beat expectations! Anthony’s the kind of advisor who likes to keep things moving and explained. Appreciate you sharing that positive experience. See you next time!

August 28, 2025

They did excellent work and Amber kept me informed. The facility is nice and clean. More

by danbock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
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Aug 29, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the glowing review, Dan. Amber treated you like a VIP with respect and patience, leaving you feeling cared for and confident. We’ll be here whenever your car needs a little more pampering.

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